Robinhood is hiring an

IT Administrator

Palo Alto, United States

About Robinhood

Robinhood is making the best financial tools available and accessible to everyone. Since our public launch in 2015, we’ve cemented our position as the fastest-growing brokerage ever — our one million customers have transacted over $6 billion and saved over $100 million in commission fees. Robinhood has been recognized with the Apple Design Award, the Google Material Design Award, and named Fast Company’s 11th Most Innovative Company in the World.

We’re backed by well-known investors such as NEA, Index Ventures, Ribbit Capital, a16z, Google Ventures, as well as individuals such as Jared Leto, Ashton Kutcher, John Legend, Snoop Dogg, Nas, and Linkin Park.

 

About the Role

Robinhood is looking an IT Administrator to help keep the office IT infrastructure running smoothly so we can continue to deliver great products to our users. An integral part of the team, the IT Administrator will work closely with individuals across the entire company to set up new systems and solve problems. 

  • Setup machines for new employees and troubleshoot software and hardware issues on Macs (imaging, Time Machine, remote management, etc)
  • Troubleshoot networking issues and configure networking infrastructure and services (such as screencasting, interfacing with ISPs, WiFi)
  • Manage and troubleshoot VoIP systems
  • Take charge of new software releases and system upgrades, evaluate and install patches, and resolve software and hardware related problems
  • Perform system backups and recovery as needed
  • Work closely with the DevOps team to fulfill business needs of various teams on an ongoing basis
  • Manage various peripherals for employees (printers, scanners, external hard drives)

Some skills we consider critical to being an IT Administrator: 

  • Familiarity with Linux systems (Ubuntu)
  • Familiarity with file storage services (Box, Dropbox, S3)
  • Familiarity with OSX imaging (Aravind to fill in)
  • 2+ years previous support experience (Apple Genius bar, IT administrator, etc)