VTS is hiring an

IT Analyst

New York, United States


VTS is the leading provider of commercial real estate technology. We provide commercial real estate landlords and brokers with a cloud-based leasing and asset management platform where they can manage their entire workflow - from portfolios to team collaboration - all on one centralized dashboard. Over 3 billion square feet of commercial real estate space is managed on VTS, and our recent $55 million series C funding was the largest ever in the CRE tech industry. Our headquarters are located in NYC, but we have hubs in 6 other major cities and are gearing up for rapid global and U.S. expansion.  

Our team members are dedicated to customer success - we want to ensure that all of our users have the support they need to experience the full benefits of our platform. Within our team there is a strong culture of ownership and excellence, and we work together to create the most innovative technology in the commercial real estate industry.

Learn more at vts.com or @viewthespace



The position is a unique opportunity to:

  • Experience troubleshooting Mac, PC, and Printer issues for end users; with emphasis on Mac environment.
  • Responsible for conference room and meeting equipment setup and troubleshooting.
  • Maintain vendor account access and troubleshoot issues for various SaaS/ online vendors; experience with Google for Business is a positive.
  • Troubleshooting and Configuring the company's internal network infrastructure.
  • Work with new and/or unconventional technologies, vendors, or SaaS to help deliver creative solutions for our employees.



  • 2-5 years working on large IT related projects
  • Must possess above average technical troubleshooting / problem solving skills
  • Ability to work in a fast paced demanding and deadline driven environment
  • Basic understanding of Information Security core concepts.
  • Experience with software installation and configuration and integration of 3rd party software or SaaS providers
  • Must possess strong problem solving skills and the ability to handle multiple projects simultaneously while working under deadlines.
  • Excellent communication skills in order to collaborate with and update clients, stakeholders, management, SaaS providers, etc.
  • Knowledge in server, network, and application support.



  • Experience in a Startup environment is a major plus
  • Experience managing projects in a heavily outsourced, SaaS environment
  • Prior consulting experience
  • Scripting experience



  • Best-in-class compensation packages, including equity
  • Great benefits, including medical, vision and dental all starting on your first day
  • Team lunches, company happy hours, huge variety of snacks and drinks
  • 401K Plan
  • Unlimited vacation policy
  • Training and career development program


It’s not required, but you are encouraged to let us know why you are interested in this position by including a cover letter with your application.

All your information will be kept confidential according to EEO guidelines.

Please, no third-party resumes for this role. Candidates submitted by agencies will not be reviewed.