VTS is hiring an

IT Analyst

New York, United States

ABOUT THE COMPANY

VTS is the leading provider of commercial real estate technology. We provide commercial real estate landlords and brokers with a cloud-based leasing and asset management platform where they can manage their entire workflow - from portfolios to team collaboration - all on one centralized dashboard. Over 3 billion square feet of commercial real estate space is managed on VTS, and our recent $55 million series C funding was the largest ever in the CRE tech industry. Our headquarters are located in NYC, but we have hubs in 6 other major cities and are gearing up for rapid global and U.S. expansion.  

Our team members are dedicated to customer success - we want to ensure that all of our users have the support they need to experience the full benefits of our platform. Within our team there is a strong culture of ownership and excellence, and we work together to create the most innovative technology in the commercial real estate industry.

Learn more at vts.com or @viewthespace

 

ABOUT THE ROLE:

The position is a unique opportunity to:

  • Experience troubleshooting Mac, PC, and Printer issues for end users; with emphasis on Mac environment.
  • Responsible for conference room and meeting equipment setup and troubleshooting.
  • Maintain vendor account access and troubleshoot issues for various SaaS/ online vendors; experience with Google for Business is a positive.
  • Troubleshooting and Configuring the company's internal network infrastructure.
  • Work with new and/or unconventional technologies, vendors, or SaaS to help deliver creative solutions for our employees.

 

QUALIFICATIONS:

  • 2-5 years working on large IT related projects
  • Must possess above average technical troubleshooting / problem solving skills
  • Ability to work in a fast paced demanding and deadline driven environment
  • Basic understanding of Information Security core concepts.
  • Experience with software installation and configuration and integration of 3rd party software or SaaS providers
  • Must possess strong problem solving skills and the ability to handle multiple projects simultaneously while working under deadlines.
  • Excellent communication skills in order to collaborate with and update clients, stakeholders, management, SaaS providers, etc.
  • Knowledge in server, network, and application support.

 

BONUS POINTS:

  • Experience in a Startup environment is a major plus
  • Experience managing projects in a heavily outsourced, SaaS environment
  • Prior consulting experience
  • Scripting experience

 

WHAT WE CAN OFFER YOU!

  • Best-in-class compensation packages, including equity
  • Great benefits, including medical, vision and dental all starting on your first day
  • Team lunches, company happy hours, huge variety of snacks and drinks
  • 401K Plan
  • Unlimited vacation policy
  • Training and career development program

 

It’s not required, but you are encouraged to let us know why you are interested in this position by including a cover letter with your application.

All your information will be kept confidential according to EEO guidelines.

Please, no third-party resumes for this role. Candidates submitted by agencies will not be reviewed.