Casper is hiring an

IT Assistant

New York, United States

Overview

You'll be an integral part of our fast-moving IT team, focused on providing top notch on-site and remote technical support to Casper employees in our NY, CA and Berlin offices.

Key Responsibilities:

  • Setup and configure new hardware (Mac + PC) for employees
  • Setup and maintain software + services (Google Apps, Slack, Adobe, Microsoft, etc.)
  • Handle hardware and software related support tickets
  • Keep up-to-date documentation of all IT assets (from laptops and monitors all the way down to keyboards and mice)
  • Assist in carrying out large-scale IT projects

Requirements:

  • ~1 year of experience in a similar, professional working environment.
  • A+ Certification a must (provided upon request)
  • ACMT Certification (provided upon request)
  • A thorough understanding of standard networking protocols (DHCP, DNS, IP, etc.)
  • Mac enthusiast! You know your way around Mac OS like the back of your hand (which is usually holding an iPad or iPhone)
  • Resourcefulness - Ability to make the seemingly impossible possible.
  • Multitasker - One, two, three or more things going on at once? No problem, you’ve got this!
  • Organized - A place for everything, and everything in it’s place.

Mega bonus points for:

  • Google Apps Certified Administrator - we like Google Apps!
  • JAMF experience
  • Meraki experience
  • VoIP experience
  • SSO/SAML experience

About Casper

Casper (casper.com) is a sleep brand that launched in 2014 with one perfect mattress sold directly to consumers — eliminating commission-driven, inflated prices. Its award-winning sleep surface was developed in-house, has a sleek design, and is delivered in a small, "how did they do that?" sized box. A year and a half after launching the mattress, Casper expanded its universally comfortable product line, which now includes a perfect pillow and sheets.

The company is one of the fastest growing consumer brands of all time with more than 100 full-time employees, $100M in revenue for 2015, and 100,000 Casper owners. Casper was named one of Fast Company's Most Innovative Companies in the World, and its eponymous mattress was crowned one of Time's Best Inventions of 2015.

Benefits:

  • Competitive salary + equity
  • Full health insurance
  • Fitness benefits
  • Open vacation policy
  • Lots of free food and unlimited naps!