e-Travel SA is hiring an

IT Desktop and Office Support Specialist

Athina, Greece

Who we are


Position Summary

As an IT Desktop and Office Support Specialist, you’ll be responsible for providing office personnel with a smooth and uninterrupted experience for their daily use of the basic and/or shared equipment of office such as PC workstations, printers, scanners and meeting room equipment. In order to do this, you will provide a daily helpdesk support service whilst at the same time proactively monitoring the currently installed equipment by planning and rolling out updates & upgrades.


Responsibilities

  • Install, maintain and upgrade PC workstations, laptops, printer and scanner equipment.
  • Install, track and upgrade operating systems & patches, as well as end-user applications.
  • Keep meeting room equipment (PC, TV, camera, microphone & other equipment) functional at all times.
  • Install and maintain hard and soft telephone devices.
  • Install and maintain access control devices.

Requirements

  • B.Sc in Information Systems technology or relevant discipline.
  • Working knowledge of IT operating systems (Windows 7 & 10, Ubuntu & Debian, MacOS).
  • Hands on experience of installing IT hardware and software.
  • Basic networking skills.
  • Strong communication skills. Ability to write clear and concise documentation and provide end user training as needed.
  • Excellent time management skills.
  • Very good knowledge of English.
  • Finally, you have a legal permit to work in Greece, and you have any military obligations fulfilled.

Awesome but not necessary

  • Basic scripting knowledge (Windows & Linux)
  • Working knowledge of at least one deployment tool (like OCS Inventory).
  • Familiarity with at least one ticketing system (ideally jira).

Benefits

  • Non stop training & learning
  • The opportunity to work in a high paced environment using cutting edge technology to help expand our global brand
  • The chance to work with passionate professionals and grow professionally
  • A relaxed & fun work environment where you can play ping pong, join in yoga lessons, dance classes & take part in kayaking excursions
  • Competitive salary
  • Complimentary private health insurance
  • Modern, bright open office plan stretching over 3000㎡

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