StoreHub is hiring an

IT Support Representative

As a member of an innovative, motivated and talented team, you will be responsible for maintaining StoreHub's computer network and providing technical support to all StoreHub employees to ensure the company runs smoothly. We need our IT support Representative to be versatile and passionate to tackle new problems as we continue to push technology forward.

As an IT Support Representative you will maintain StoreHub's computer systems, install and configure all of the hardware and software used by our employees. You will also be responsible for solving technical problems that we may encounter and ensuring that the company is safeguarded against future IT problems by implementing preventative measures. The work is challenging, fast paced, and always on the bleeding edge. You have strong analytical skills, an unwavering commitment to quality, a collaborative work ethic, and excellent problem-solving skills. You don’t need to be an expert or know everything about our industry (even we don’t). What we’re after is someone with a curious mind and a passion for improvement.

Requirements

What you will do:

  • Install and configure computer hardware, software, systems, networks, printers and scanners
  • Monitor and maintain computer systems and networks
  • Respond in a timely manner to service issues and requests
  • Provide technical support across the company (this may be in person or done remotely, online)
  • Set up accounts for new users
  • Repair and replace equipment as necessary
  • Test new technology


You will need:

  • Humility, a positive can-do attitude and personal initiative
  • 2+ years experience working in IT Support
  • Excellent problem-solving skills
  • Ability to think critically and possess a technical, logical though process
  • Excellent communication (oral and written) skills
  • A keen eye for detail and passion for process improvement
  • BA/BS in Engineering, Computer Science, Computing, related field, or equivalent experience

Benefits

We ask for hard work and dedication from all of our employees. In return we provide them with:

  • Free Friday lunches and free parking
  • Company sponsored monthly outings
  • Medical and Dental Outpatient Visits
  • Macbooks for everyone
  • Recreation space complete with a Ping Pong table, PlayStation 4 and VR Headset
  • Fully stocked fridge and kitchen
  • Discounted workout sessions
  • Continuous learning and education

We get lots of work done! We just also believe that as long as our employees are happy (and fed) they will be well equipped to give their best each and everyday. To learn more about what it's like to work here, check out our Glassdoor Reviews: https://www.glassdoor.com/Reviews/StoreHub-Reviews...

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