SOPHiA GENETICS is hiring an

IT Support Specialist Internship

Boston, United States
Contractor

SOPHiA GENETICS is seeking an enthusiastic and motivated individual to join our team as an IT Support Specialist Intern. As a global leader in Data-Driven Medicine, we combine expertise in life sciences and data computing to revolutionize patient care.

In this role, you will be part of our IT Services team in Boston, MA. You will have the opportunity to learn and contribute to various tasks, such as:

  • Providing support to internal users through our helpdesk system.
  • Diagnosis, troubleshoot and resolve technical issues.
  • Assisting with user account creation and management.
  • Managing hardware and software assets.
  • Order, install and configure equipment, hardware and applications 
  • Working on various IT projects and initiatives.
  • Gain experience with Azure, Jamf and various MS products

This internship will provide you with valuable hands-on experience in a dynamic and innovative organization.

Requirements

  • Currently pursuing a degree in computer science or a related field.
  • Strong problem-solving and communication skills.
  • Knowledge of IT systems and technologies including the Apple environment and Office 365.
  • Ability to multitask and prioritize tasks effectively.
  • Excellent team player with the ability to work independently as well.
  • Fluent in English is required.

Benefits

  • A flexible, friendly, and international working environment with a collaborative atmosphere
  • An exciting company mission that brings together science and technology to directly impact the lives of patients with life threatening illness.
  • A fast-growing company with plenty of opportunity for personal growth and development
  • A hard technical challenge to solve with exciting modern technology - cloud computing, Big Data, DevOps, machine learning
  • Location: BOSTON MA - Onsite, with remote Fridays
  • Starting date: ASAP
  • Contract type: Internship of 6 months to start - (40 HOURS EACH WEEK)

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