DefinedTalent is proud to be supporting a company that accurately connects and optimizes data to deliver personalized marketing that drives engagement. The company helps shape the future of an emerging technology with identity-based data activation. Join a dynamic, fast-growing company that delivers results! They use cutting-edge technology, employ smart colleagues and offer opportunities for professional development.
As a highly motivated and experienced IT Support Technician (Hybrid), you’ll be a key part of keeping the organization's operations running. You’ll have access to a wide range of Data Center operational environments and systems you will regularly troubleshoot and solve complex infrastructure issues. You’ll need to have both technical and soft skills, helping to define processes, monitor status and provide recommendations to senior management.
***Hybrid Opportunity: Monday and Friday are WFH. Tuesday, Wednesday, and Thursday are onsite in Red Bank, NJ.***
Responsibilities
- Install, configure, and maintain Windows 10, macOS, and Windows Server operating systems and associated software
- Monitor and maintain the performance and security of the company's computer systems and network infrastructure
- Install, configure, and maintain laptop hardware, including replacement of hardware components as needed
- Manage and maintain Active Directory, DHCP, and DNS services
- Design, implement, and maintain VLANs and VPN connections
- Develop and maintain documentation of the company's computer systems and network infrastructure
- Provide technical support to users for hardware and software-related issues
- Administer Microsoft Azure and Microsoft Endpoint Manager
Requirements
- Minimum 2 years relevant experience in a Support / Operations role
- Solid understanding of systems administration (Windows Servers)
- Hands on experience with Laptop/Desktop support – Windows and MAC OS
- Experience with Networking (DNS, TCP/IP, Firewalls, LAN Management and monitoring)
- Knowledge of Microsoft Office365 setup, configuration and management
- Familiar Security tools – antivirus, data loss prevention, anti-spam and anti-phishing tools
- Good oral and written communication skills
- Strong troubleshooting and issue resolution skills
Additional Valuable Skills
- Programming / scripting (Java, Perl, Ruby, C#, and/or PHP)
- Knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling)
- Experience with AWS
- Experience with Linux Systems Administration
*Candidate must be legally authorized to work in the United States.
*Verification of employment eligibility will be required at the time of hire.
*Visa sponsorship is not available for this position.
The salary range for this position is $80,000 - $100,000
Final salary is competitive and commensurate with experience.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Life Insurance (Basic, Voluntary & AD&D)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Work From Home
