Rentokil Initial
Key Account Administrator
Leeds
Shifts: Monday - Friday 08:30-17:00
Salary - £22,486 plus bonus opportunities
Ready to Make a Move? Let Us Help! - If you're living more than 2 hours away from this role's location and gearing up or willing to settle into a nearby permanent residence, we may be able to offer you a relocation package. You could receive up to £5,000, tailored to your specific needs.
Rentokil Initial is one of the largest business service companies in the world comprising a number of global brands including Rentokil, Initial and Ambius. In the UK we have 10 businesses covering a range of business services from Pest Control, Washroom Hygiene, Specialist Cleaning, Interior Plants through to Property Preservation & Dental & Clinical Waste management.
We are currently looking for a Key Account Administrator to be based in our Leeds office.
The main purpose of this role is to handle incoming calls and emails from both internal and external stakeholders. Ensuring service delivery and customer satisfaction at every touch point. The role is to effectively manage the Key Account Customer administration and support functions in line with the companies’ set policies & procedures. This will involve interaction with colleagues, suppliers, and customers; therefore, a positive and professional attitude is always required. The purpose of this role is to ensure a high standard of service is delivered to every customer, ensuring every customer contact is a positive experience. This requires a clear understanding of the business processes, ensuring customer excellence is central to all activities whilst consistently meeting the required performance standards
The role will require close working relationships with Key Account Managers, Area Support Managers, and the local cell teams.
Key Responsibilities:
Delivering Customer excellence
Front Line Colleague Support
Requirements
To qualify for this Key Account Administrator role, you must have:
Essential Skills:
Desirable Skills:
Benefits
In return for a job well done you will receive:
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