Tails.com is hiring a

Lead Cloud Infrastructure Engineer

Richmond, United Kingdom

Our vision

tails.com is a tech-centric startup, using the power of technology combined with applied nutritional science to change the world of dog food for good.

The challenge

8 million. That’s how many meals we deliver every single month, and we’re just getting started. 

Imagine a world where what you feed your dog is as carefully optimised as the recommendation engine for what to watch next on Netflix. Well that world exists - we’re creating it right now. 

So where do you come in? Help turn 8 million into 8 billion. Our Cloud Infrastructure team are equal parts advocates, educators and consultants, working with our 40+ strong software engineering teams to build sound technical foundations along with a strong operations culture that’s robust and ready to scale. We’ll need bigger, more robust and increasingly distributed systems whilst retaining the agility and observability that enables us to deliver at pace.

Tech Stack

Our tech stack is almost entirely Python 3, backed by RDS (MySQL / Postgres), Redis, DynamoDB, and S3 for data storage. 

The platform is composed of resilient and scalable applications and services hosted in and powered by AWS, with most applications and services running in our Kubernetes clusters in EKS, along with ECS and a smattering of AWS Lambda.  We manage our infrastructure-as-code through Terraform.

We have a propensity to ship early and often, so we push multiple deployments live per day through our CI / CD pipelines.


About you

We're looking for someone who has a passion for technology, who gets a kick out of collaborating across the business to build robust infrastructure and smart tools that our engineers love.

The Software Engineering team has backgrounds in various programming languages. What is common is a hunger to learn new technology. Our tech stack is predominantly Python, so we expect you to learn Python. However, just like the technology we use, we are a company that is evolving constantly, and we expect you to evolve and learn with us.

In this role, you will:

  • lead and grow a first class team of cloud infrastructure experts
  • provide on-demand cloud infrastructure expertise as a service to our teams and squads to deliver high impact features that our customers love and can rely on
  • design, build and maintain best-in-class developer tools for environment creation, monitoring and alerting etc.
  • lead operations best practices, ensuring appropriate use of automation for infrastructure setup / management
  • guide, mentor and train other engineers, sharing your knowledge and helping to level up the DevOps skills throughout the engineering team
  • maintain, monitor and enhance the security posture of our cloud-based infrastructure as part of our security advocates team
  • plan and manage the costs of our AWS cloud infrastructure with an 18-month horizon
  • contribute, both in ideas and execution, to the ongoing evolution of the platform architecture
  • refine the skills and techniques necessary to take the next step in your career, whether that’s leading a team, architecting complex systems or just being the best developer you can be


Extra credit if you...

  • feel queasy at the thought of working without proper CI/CD
  • are cautiously excited about the impending serverless revolution
  • consider automated infrastructure provisioning a solved problem
  • give back to Open-Source as a maintainer or contributor


Work in an office full of dogs, with a team full of ideas. Plus these awesome benefits:

You’ll get a competitive salary, reviewed annually, and from day one will be a shareholder in tails.com.

We’re proud to be on a high growth trajectory and offer the chance to work in an environment and with a team that will constantly challenge, support and develop you. 

You’ll start on 25 days of holiday which will increase in the time you’re with us. On top of this, we offer optional unpaid leave and a paid volunteer day each year. 

For expectant parents, we have extended maternity, paternity, shared parental and adoption pay.

We have shed loads of other great benefits, visit our careers page for more info.