Burrow is hiring a

Lead Designer (UI/UX)

New York, United States
At Burrow, we make it radically easier to settle in by designing and manufacturing award-winning furniture for every corner of your home. We utilize extensive customer data and research to create the most convenient and comfortable end-to-end experience for our customers. Delivery, assembly, and reassembly (should you want to move) is a snap with our brilliantly simple designs.
Burrow is seeking a Lead Designer (UI/UX) to join our Creative Team. Our company is focused on reinventing the archaic furniture category, and providing a seamless and highly engaging visual experience across channels is an essential element of that mission. We’re looking for a design leader who can bring us to the next level of visual design and user experience, push for brand evolution, and lead others as well as contribute directly when needed. Our furniture is designed to impress people with ease of use, intuitive assembly, an appreciation for craft, and sophisticated aesthetics. It’s equally important that our website, landing pages, advertising, and other essential brand surfaces mirror that same aspiration — hence laying an equal importance on how customers discover, interact with, and purchase our furniture through our omni-channel experience. This person will pair up with a brand creative lead to steer the Creative Team, and reports to the VP of Marketing, but at a small, nimble company like Burrow, they’ll be expected to work cross-functionally across many different domains.
  • Own design: Together with a brand creative lead, you’ll set and execute a vision for the Burrow brand across all touch points, from the website to printed assembly instructions and everything in between.
  • Design best-in-class experiences: Working with cross-functional leaders, you will establish what the best user experience is for a given product, campaign, or channel, and focus your team on enriching that user experience with visual designs. You’ll actively contribute to creating high-conversion, user-friendly e-commerce experiences.
  • Implement and maintain a design system: You’ll help refine and unify existing elements of a design system, and create a process for adding new elements and functionality over time.
  • Drive conversion: You understand that converting customers is the number one goal of the business, and you’re ready to use design to make their path to purchase as high-performance as possible. You’ll work with colleagues on the e-commerce team to conduct UX research and execute and learn from tests to inform design that maximizes conversion.
  • Manage and mentor creatives: Between creating a roadmap, evaluating work, and assigning resources, make sure you are helping grow the talent and skills of the creatives reporting to you.
  • Think holistically: Understand that design of any one element or deliverable doesn’t exist in a vacuum, and strive to make all design output part of a larger, more thoughtful whole.
  • Advocate and collaborate: As a design leader, be a representative for the Creative Team to the rest of the organization, while also working across departments on a range of projects from the mundane to the magical.
  • Foster creative excellence: Set an example of creativity, respect, and pride in the work that’ll make Burrow home to one of the best creative teams in the business.

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