Klaviyo is hiring a

Lead Security Risk Engineer

Boston, United States

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Klaviyo is building a world where creators are empowered to own their destiny. In support of this, our Risk & Trust team empowers our fellow Klaviyos to securely deliver value to and foster trust with our customers. Our Risk function enables Klaviyo to take smart risks while bolstering accountability around timely and effective mitigation of unsustainable risks. To that end, we’re looking for a highly motivated and collaborative Lead Security Risk Engineer (Team Lead / Manager) who will help us rapidly mature our Risk function by using engineering principles and data-driven strategies to more precisely identify, understand, and communicate risk. 

You’ll partner closely with Engineering, IT, Security, Leadership, and basically every other team at Klaviyo to create a holistic view of risk based on high quality data about our assets, weaknesses, threats, and safeguards (controls). You will help evolve our risk management practices to be transparent, evidence-based, and centered around quantitative risk models. Through all of this, Klaviyo will be in a much better position to sustainably grow and deliver value to our customers.

What you’ll be doing

  • Automate and streamline third-party and internal security risk management processes and tools
  • Build metrics (KPIs, KRIs, KCIs) that provide real-time insight into our risk posture
  • Identify and assess risk scenarios using qualitative and quantitative methods, such as FAIR
  • Co-create mitigation and remediation plans with InfoSec and partner team SMEs
  • Lead and mentor Risk team members to help them reach their full potential and achieve their development goals

We’d love to hear from you if you have:

  • Experience with data query languages, writing code, and integrating with web APIs
  • Experience designing, building, or implementing technical security controls in AWS
  • Experience building metrics using business intelligence, data analytics, or dashboarding tools
  • Experience with cyber risk quantification (CRQ) tools and frameworks, such as riskquant and FAIR
  • Excellent ability to plan, prioritize, and execute work cross functionally and on time
  • Proficiency discussing complex, nuanced topics with technical & non-technical audiences alike
  • Strong alignment with Klaviyo’s core values

Bonus points if you have any of the following:

  • Experience with threat modeling or secure design reviews 
  • Experience in security operations
  • Experience securing Kubernetes and container-based infrastructure

Get to Know Klaviyo

Klaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses. Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company's hybrid customer-data and marketing-platform model allows companies to grow by fostering direct relationships with customers, without giving up their valuable data to popular big-tech ad platforms. Over 265,000 innovative companies like Unilever, Custom Ink, Living Proof and Huckberry sell more with Klaviyo. Learn more at www.klaviyo.com.

If you are a California, Colorado, Rhode Island, Washington, New York City, or Jersey City resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request. Requests can be submitted here. Additional information regarding benefits can be found at klaviyorewards.com.

Klaviyo is committed to diversity and to a policy of equal employment opportunity and non-discrimination. We do not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected by applicable law.

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