Fazz Financial Group is hiring a

Lead UI/UX Designer, Fazz Biz

Jakarta, Indonesia
About Fazz
Fazz is an ecosystem of financial services that comprise Fazz (Business account for Southeast Asia), StraitsX (Payments infrastructure for digital assets), and Modal Rakyat (Mutual cooperation funding for MSMEs) founded in 2016, as a result of a merger between PayFazz and Xfers, two Y Combinator alumni based in Southeast Asia.

Fazz provides business accounts that offer seamless payment, savings and credit functionalities, giving businesses equal opportunity to build, run, and grow. We cater to the warung and MSME in Indonesia under the brand Fazz Agen, and fast-growing startups and SMEs in Singapore and Indonesia under the brand Fazz Business.

Fazz’s mission is to make the future of finances accessible for every single business in Southeast Asia, where many MSMEs and the population are still underserved.
Head to our website to get to know us better: https://fazz.com/

About the team
Fazz is building an all-in-one finance solution for millions of businesses across Southeast Asia, from warungs in Indonesia to multinational corporations in Singapore. We provide businesses with easy payment acceptance, seamless fund transfers, high-yield multi-currency cash accounts, expense management features, and credit solutions all in one platform.

About the role
Lead UI/UX Designer creates impactful design with the proper design process. Lead UI/UX Designer should be able to present the work to other teams or stakeholders, manage, and coordinates the design, development, and enhancement of new and existing products/product lines. Evaluates and ensure design feasibility and design optimization. Being a Lead UI/UX Designer ensures the work meets project milestones and completes projects within an established timeline. Evaluates issues provide resolution and communicate to stakeholders. Additionally, a Lead UI/UX Designer can guide the junior designers under his/her wings. The Lead UI/UX Designer manages subordinate staff in the day-to-day communication and completion of their jobs. Ensures that project/department milestones/goals are met and adhering to the approved timeline. To be a Lead UI/UX Designer typically requires 3 years of experience in the related area as an individual contributor.

What you will do

  • Collaborating with the product, tech, other stakeholders teams, and customers to collect, understand, and define requirements.
  • Translating complex product requirements into easy-to-use and intuitive user flows.
  • Producing the right design deliverables at the right time to enable product and tech team planning - conceptual ideas, user flows, user story maps, clickable prototypes, etc.
  • Taking a data-driven approach to visual and interaction design decisions.
  • Testing that design solutions through usability testing methods such as unmoderated testing, moderated testing, product analytics data, and A/B testing.
  • Generating user testing insights, creative recommendations, and storytelling presentations that can drive design improvements and product roadmaps.
  • Align with other teams to ensure that your research will have an impact on users, business goals, and the organization.
  • Overseeing the maintenance and application of visual design standards.
  • Identifying and troubleshooting UX problems.
  • Advocating for exceptional user experience and empathy towards users across the organization.
  • Adapting and innovating research methodologies and sharing with the team to help enrich the team’s skills and expertise.

What we're looking for

  • Having a curiosity to empathize with users and a passion for improving people’s lives is a must.
  • Has a bachelor’s degree in design, computer science, engineering, social science, or any related subject.
  • Has at least 1 year of proven experience in producing sketches/wireframes, conducting qualitative research (in-depth interview, qualitative usability testing, etc.), conducting UI design process, and communicating the solutions to stakeholders.
  • Understand the fundamental design process and principles.
  • Familiar with design tools such as (but not limited to) Figma and Maze.
  • Excellent critical thinking, problem-solving, and collaboration skills.
  • Skills in adopting behavioral models/frameworks are highly appreciated.
  • UX portfolio of previous projects is a must.
  • Professional fluency in both English and Indonesian is a must.

Nice to have (optional)

  • Good sense of humor.

We love reviewing all the applications we receive, but unfortunately, we may not be able to get back to everyone individually. If we’d like to move forward with your application, we’ll be in touch!

Fazz is an equal-opportunity employer. Individuals seeking employment at Fazz will be considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, or any other characteristic protected by applicable laws.

By submitting your application, you agree that Fazz may collect your personal data for recruiting, regional organization planning, and related purposes.
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