Impact is hiring a

Learning and Enablement Specialist

Santa Barbara, United States

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.  

Impact is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe and Asia.

Why this role is exciting!

Are you passionate about helping existing customers grow their businesses? Join our growing Revenue Enablement team and you'll have the chance to partner with our sales and customer success team to drive growth through product enablement, develop and execute cross sell and up sell strategies and playbooks, collaborate on business reviews and support the success team as they make us customers happy and drive net revenue expansion.

What you will be doing:

  • Act as a partnership SME, enabling customer success team to understand the value of the Partnership Cloud
  • Design, develop and maintain training strategies and programs for the Partnership Cloud sales and success team
  • Own programs for on-boarding and ongoing training and continually measure the success of these programs
  • Own coaching and content programs, analytics and processes on enablement platform
  • Build training programs which de-complexify features/concepts and deliver growth generating tactical playbooks
  • Conduct live training sessions and product bootcamps, to reinforce pitch and positioning and create product experts, increasing revenue expansion and reducing churn
  • Build strong relationships with internal stakeholders, identify and leverage SMEs
  • Support success team with the customization of growth plan assets (including decks)

Does this sound like you?

  • Minimum of 4 years in either training, enablement, learning & development (Saas/B2B/Digital experiences are a plus) or directly at selling or supporting the Impact offering
  • Established as a strong influencer across organizations
  • Fantastic standing amongst cross-functional teams throughout past working initiatives
  • Keen attention to detail, organization, and ability to drive projects to completion
  • Experience in working independently as well as part of a team in an energetic environment
  • Practical experience of tools and platforms for optimally delivering training and eLearning programs

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • Flexible work hours
  • Maternity/Paternity leave
  • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.