Loans Management Unit Head

The Loans Management Unit Head is responsible for the end-to-end management, optimization, and governance of loan-related IT systems and processes. This role ensures the seamless operation, compliance, and efficiency of all loan-related IT systems. The Unit Head will act as the owner of these systems, driving process improvements, risk mitigation, and regulatory compliance while leading a high-performing team.

Role Responsibilities:

• Take full accountability and ownership of the Loan Management System (LMS), Loan Origination System (LOS), Loans Administration Department (LAD), and all loan-related IT systems (e.g, Temenos Transact)
• Collaborate with ITG, business units, risk, and compliance teams to ensure seamless functionality and security of loan systems, preventing fraud and operational risks
• Enforce adherence of loans systems solution design to internal IT SDLC, architecture strategy and governance structure
• Facilitate training and change management activities to ensure smooth adoption of loan-related IT systems by all users
• Optimize resource allocation across teams, manage vendor relationships and provide support for issues resolution and risk management during execution
• Conduct performance reviews for delivery managers, architects, and team leads, ensuring proper training and enablement to build team competency

Competencies:

• Leadership: Strong leadership and team management skills, with the ability to drive performance and foster collaboration.
• Business Communication: Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Technical Skills: Strong technical expertise in loan-related IT systems (e.g, Temenos Transact), and loan functions/transactions (e.g, loan origination, servicing, etc)
• Analytical Skills: Problem-solving capabilities, strong analytical skills, and flexibility to be able to handle complex situations as necessary
• Teamwork: Excellent communication and collaboration skills, with an aptitude for working in cross-functional teams.
• Flexibility: Ability to manage multiple projects and teams simultaneously in a fast-paced environment.

Qualifications:

• Bachelor’s Degree in Business Administration/Management, Banking, and Finance, Accounting or any related field
• 20+ years of experience in IT systems within banking or financial services, with a strong focus on loan functions/transactions
• In-depth understanding of loans functions/transactions (e.g, loan origination, servicing, collections, etc) from an IT perspective
• Experience in delivering large scale core banking systems for secured and unsecured loans for retail/commercial banking
• Experience in Philippines market with loans system implementations
• Strong leadership skills and experience managing cross-functional teams
• Excellent communication, negotiation, and stakeholder management skills
• Strategic thinker with strong problem-solving skills and attention to detail
• Familiarity with project management methodologies and software