MarketFinance is hiring a

Loans Operations Specialist

London, United Kingdom

About MarketFinance

MarketFinance provides ambitious business leaders with fast and flexible funding solutions that are transparent and easy to use. As the first fintech to seamlessly deliver invoice finance and business loans in a single facility, we're perfectly positioned to help UK businesses grow.

Our specialists have a deep understanding of business finance needs and, supported by smart tech and data analytics, tailor funding solutions precisely suited to our customers’ individual requirements.

#AlwaysBeLearning | #1Team1Dream | #MakeItHappen

The Role

We’re looking for a hard-working, highly motivated Loans Operations Specialist to drive the application process through our various loans channels and help our customers get the funding they need. At MarketFinance, we’re passionate about small businesses, entrepreneurs and building a better financial world. In this customer service focused role, you’ll be responsible for handling small business applications submitted through our smart online platform and helping to guide them to our underwriting team.

Here’s what you’ll be doing:

  • Helping our referral partners (e.g. brokers, accountants), and occasionally small business owners, through the application process as their main point of contact
  • Reviewing loan applications submitted by our referral partners on behalf of their small business clients and, on occasion, those submitted directly by business owners
  • Serving as an expert on document requirements and reasoning as well as potential underwriting questions likely to come up
  • Communicating with owners and partners about any missing information and/or documentation to make sure you can pass complete and comprehensive applications to our underwriting team for review
  • Working closely with Partner Loan Success Managers, Relationship Managers, and our Credit Team to understand the intricacies of each application and help improve the efficiency of the partner submission process


  • 1-2 years of relevant work experience
  • A strong track record of performance
  • Strong communication skills
  • Keen interest in financial technology sector and the growing online lending space
  • Outgoing, high-energy, and enjoy talking with people (role is heavily phone-based)
  • Enthusiasm to work in a fast-paced, team-oriented, start-up environment


At MarketFinance, the opportunity for growth is as big as your ambition. Things move quickly in Fintech and that’s all part of the adventure. Our benefits include:

  • Competitive salary and best-in-class share options scheme
  • 25 days annual leave, plus your birthday off
  • Mentoring from industry leaders and the opportunity to make an impact at one of Europe’s foremost Fintechs
  • Private health coverage and half-price Virgin Active gym membership
  • Enhanced maternity leave, Amazon Kindle and unlimited e-books
  • Excellent company culture and a great office in the heart of Shoreditch

We do our best to reply to all applications. However if you have not had a response within 4 weeks, please assume your application has not been successful.

Our commitment to you

MarketFinance is constantly working to maintain and improve our inclusive, friendly workplace. We ensure that both applicants and our people receive unbiased treatment without discrimination on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or any other protected characteristic.

How will we use your information?

We will use your data to process your application, to allow us to assess your suitability for a role, market job opportunities and recruitment information and improve our sites. We may share your data with third parties to achieve these purposes. We will not share your data for marketing purposes. We will keep your data safe in accordance with data protection legislation.

If you would like further information on how your data may be used please visit our website at

If you are unhappy with the use of your data, you can change your mind at any time by emailing [email protected]