Arrive Logistics
LTL Operations Manager
Who We Are
Arrive Logistics is one of the fastest-growing freight brokerage firms in the US, with over $2 billion in annual revenue and plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There’s never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
The LTL Operations Manager is responsible for building relationships with Arrive internal customers through constant contact and advocacy and proactive issue management. The LTL Operations Manager will provide effective solutions for our customers through extensive transportation knowledge.
What You’ll Do
- Build relationships with Business Development by offering advice, solutions and proactive issue resolution.
- Deliver upon service level agreements, expectations and value propositions.
- Provide effective solutions for Business Development and Arrive customers through extensive knowledge on relevant modes of transportation.
- Collaborate with support departments (Finance, IT, Accounting, Carrier Procurement, etc.)
- Draft, monitor, manage, improve and report upon key performance indicators including financial performance of accounts and team process improvement initiatives.
- Ensure operational excellence by training, developing and managing operations teams on a daily basis.
- Identify and develop talent through coaching, mentoring and performance management.
- Draft, improve and drive compliance to standard operational procedures.
- Create and manage reporting for Business Development- complete root cause analysis and any additional projects
- Ensure departmental standards are adopted and conduct analysis of workload as compared to manpower and technology
Qualifications
- 5–10 years experience in the logistics field.
- Proven leader.
- Accepting of new challenges, self-motivated, trusted advisor to internal teams.
- Confidence in making tough decisions.
- Proven track record of continuous improvement.
- Excellent communication skills, with the proven ability to collaborate with management and peers alike.
The Perks of Working With Us
- Take advantage of excellent benefits, including health, dental, vision, and life coverage.
- Invest in your future with our matching 401K program.
- Enjoy the flexibility of a hybrid work-from-home schedule based on position and tenure.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Get recognized through our employee rewards program.
- Leave the suit and tie at home; our dress code is casual.
- Eat for free on Mondays and Fridays…lunch is on Arrive! Snack and lunch options are also available daily.
- Work in the booming city of Austin, TX - we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Sweat it out using local gym discounts or with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Relocation Specialist who can help you along the way.
Your Arrive Experience
When we say “award-winning culture,” we mean it. We’ve already earned “Best Place to Work” honors from Inc. Magazine (three years in a row!), Austin Business Journal and the Chicago Tribune. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, PRISMS, Black Logistics Group, and Salute.
Arrive Logistics is a transportation and technology company focused on streamlining logistics operations in North America. We connect shippers with carriers, leveraging innovative technology to enhance efficiency and reliability in the supply chain. Our growth strategy is fueled by a commitment to building strong relationships and delivering exceptional service in a competitive market.
- Founded
- Founded 2014
- Employees
- 500+ employees
- Industry
- Professional Services
- Total raised
- $340M raised
Operations Manager