Ten Group is hiring a

Luxury Travel Consultant - German Speaking

Are you…

  • A travel consultant who loves working in the travel industry?
  • Interested in working for one of the fastest growing companies in the Leisure sector?
  • Someone that prefers focusing on giving the best customer service over chasing sales targets?
  • Someone who thrives in a fast paced and fun working environment?

Yes? Read on…

As a Travel Lifestyle Manager you should expect a role that will be based predominantly on phone and email. You will be fulfilling leisure travel requests on behalf of predominantly Swiss members, including luxury journeys, complex flight itineraries covering several destinations, beach holiday packages and straightforward hotel bookings worldwide.

You'll utilise your exceptional customer service skills and commercial judgement, combined with skillful use of travel research and booking technologies. You'll need to be passionate about travel and enjoy delivering the highest level of customer service to our members.

Who We Are

At Ten our goal is simple, to become the most trusted service business in the world.

We are already the global market leader for lifestyle management and concierge services, providing services from a 20 + strong global office network with over 800 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members. Will you help take us there?

Requirements

We are looking for:

  • Fluency in German, ideally Swiss German.
  • Energetic and motivated team players who enjoy the challenge of meeting and beating targets.
  • People who are passionate about delivering high quality personalised support and have excellent research skills.
  • People who can use their initiative and creativity to best meet the needs of our members.
  • Proven track record in European leisure sales as well as worldwide itineraries.
  • Experience in a retail environment or tour operator is a must.
  • Previous experience working with Amadeus or a similar GDS is a big bonus.

Benefits

  • A competitive salary and performance based bonus
  • Access to lots of great travel and entertainment discounts
  • A full paid month off every 5 years
  • Free car parking
  • Medical aid allowance
  • The opportunity for real career development in a rapidly growing company.
  • The environment is modern, friendly and vibrant and everybody who joins Ten has the opportunity to develop a rewarding career within an organisation, which is widely considered to be one of the best in the business. To find out more about working at Ten, hear from some of our people and have a sneak peek at our offices, please watch this short video here.


Please note: Preference will be given to candidates in alignment with the employment equity plan of the organization.

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