Giant is hiring a

Management Supervisor

San Francisco, United States
Full-Time
Are you ready for a Giant Experience?

At Evoke Giant, we strive to consistently exceed our clients’ expectations through Giant insights, ideas, and execution.  We’re an award-winning, full-service healthcare communications agency specializing in positioning, branding, and strategic and creative development for pharmaceutical, biotech, medical device, and diagnostics companies.

The Management Supervisor (MS) is responsible for managing multiple clients and brands within the agency as the team leader. The MS is focused on business development opportunities through organic growth and new potential clients. The MS is ultimately responsible for all brands and their financial management across clients. They should effectively manage and represent the needs of the client to executive leadership.  

Responsibilities:

  • Addresses a dynamically changing marketplace (eg, competition)
  • Knows Evoke Giant's strategic process of insights, ideas and execution
  • Acts as the brand champion and leads strategic planning, brand evolution, and all aspects of life cycle management
  • Aligns brand strategy to metrics
  • Understands analytics and translates them into practical business needs
  • Meets regularly with partners on business updates
  • Develops proactive proposals; responds to new business RFIs and RFPs
  • Identifies issues and barriers and alerts internal/external teams
  • Leads and manages all aspects of brand strategy and business development to foster success within the business unit or portfolio
  • Able to lead client workshops for strategic planning and positioning development
  • Monitors industry trends and new approaches/vendor partnerships to advance service offerings for clients
  • Reorganizes teams (when needed) to align to business needs
  • Communicates business updates to partners
  • Leads Quarterly Business Review process
  • Identifies upcoming opportunities, threats, issues, and barriers across brands
  • Leads entire team in development and execution of campaigns
  • Serves as senior management interface between clients and agency
  • Executes annual performance reviews; requests annual client performance reviews
  • Leads financial oversight across brands
  • Applies therapeutic category experience and clinical acumen to brand strategy and messaging
  • Identifies training opportunities for direct reports
  • Provides guidance to direct reports on mentoring opportunities
  • Helps shape digital strategy
  • Contributes to digital program insights and is comfortable in digital presentations
  • Partners with digital leadership to capitalize on opportunities
  • Provides strategic digital oversight for all projects and campaigns
  • Provides POV and recommendations to clients from a digital perspective
  • Understands and can articulate how digital strategy plays a role within multichannel marketing 

Qualifications:

  • Minimum 8+ years’ of healthcare agency experience with specific oncology or other high-science category
  • BS degree with a minimum of 4 years’ experience managing a large team or MS degree with a minimum of 2 years’ experience managing a large team
  • Degree preferably in marketing, advertising, communications or science/medicine
  • Must have successful track record overseeing digital work and direct-to-patient experience
  • Customer relationship management is desired
  • Excellent written and oral communication skills
  • Strong people management skills
  • Ability to manage, mentor, and train staff
  • Ability to lead by example
  • Must be solutions oriented and demonstrates excellent problem solving abilities
  • Successful history of growing and launching brands
  • Demonstrates proficiency in MS Word, Excel, PPT, and Keynote

Evoke Giant is a proudly, fiercely entrepreneurial agency, where your voice and your vision can make a singular difference every day.

We’re passionate about helping people, supporting and challenging each other, and creating amazing work. And we offer amazing benefits, a gorgeous San Francisco waterfront location, and a dog-friendly office. (Our benefits even offer pet insurance!)

Evoke Giant is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, veteran status, genetics or any other basis forbidden under federal, state, or local law. Evoke Giant considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

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