DoorDash is hiring a

Manager, Merchant Strategy - New Verticals

San Francisco, United States

About the Team

DoorDash is looking for top talent to be a founding member of our new team driving merchant strategy focused on new verticals outside of the restaurant space. This is a rare opportunity for a candidate who is excited about joining a scrappy team and building from the ground up.  

About the Role

We’re looking for a problem solver who loves data, a project leader who thrives working across many groups, and a playbook builder who is excited to build & implement structure. Join our pursuit to build a platform that delivers the full neighborhood and strategize how we bring on merchants across industries - and set them up for success.

You’re excited about this opportunity because you will…

  • Build. You’ll have your fingerprints all over DoorDash’s next big vertical.  You love both planning and executing and will do what it takes to launch new merchants, design onboarding processes, define new product features. This is everything from high-level strategy to nitty-gritty operational details.
  • Analyze. You’ll create models to define selection success, develop and track new KPI’s, and run data-driven tests to iterate and continually improve
  • Strategize. From first principles, you’ll develop the optimal strategy for best serving our merchants while balancing the needs of our customers and dashers.
  • Collaborate. You’ll work with a cross-functional team, including sales, product, marketing, operations, and finance, and marketing to drive success in these new categories. 

We’re excited about you because…

  • You have 4-6 years of experience in consulting / strategy / business development / operations / technology / banking or related field; high-growth or early-stage startup experience is a plus
  • You have a proven track record of leading fast-paced initiatives cross-functionally and you have top-notch communication skills.
  • You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
  • You’re analytical. You let data win arguments, and you’re comfortable both pulling your own data in SQL and modeling in Excel.
  • You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term. No job is beneath you.
  • You’re unafraid of ambiguity and you move fast.  Rapid change and learning is exciting to you, and you thrive in ambiguous, evolving environments.

Why You’ll Love Working at DoorDash

  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
  • We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

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