SmartBear is hiring a

Manager of Sales Development

Somerville, United States

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr and more are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Lyft, Microsoft, JetBlue and BMW.  

We’re looking for a talented Manager of Sales Development to lead a team of 8-10 SDRs out of our global headquarters in Somerville, MA. SmartBear is all about promoting sales reps from within – so this role is crucial in helping develop our next generation of Account Executives. Your SDRs will be tasked with generating a strong top-of-funnel pipeline by setting qualified meetings for the sales team. We’re looking for someone with strong coaching skills who is passionate about helping launch the careers of their SDRs.


  • Manage day-to-day operations of your team of SDRs to meet & exceed daily, monthly, and quarterly KPIs and business objectives.
  • Train and coach SDRs on sales fundamentals, phone techniques, email/LinkedIn best practices, and career development.
  • Work cross-functionally with Sales Leadership, Sales Enablement and Marketing to strategize around inbound and outbound campaigns.
  • Involved in all phases of interviewing, hiring, and onboarding process.


  • 3+ years in tech sales
  • 1-2 years of Management or Team Lead experience
  • Strong knowledge of tools like Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, and 6Sense
  • Excellent coaching and leadership skills
  • Strong organization and time management skills
  • Coachable and hungry to learn

Why you should join the SmartBear crew:

  • You can grow your career at every level.
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

  • Our main goal at SmartBear is to make our technology-driven world a better place.
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
  • We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.





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