Description
Sprout Social is looking to hire a Manager, Sales Development to the Sales & Success team, based in Singapore.
Why join Sprout’s Sales & Success team?
Joining the Sales and Success team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world including GIGABYTE, Nando's Malaysia, WeGo, and Zalora. And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there.
What you’ll do
- Lead and manage a team of Business Development Representatives and who conduct cold outreach and Sales Development representatives who conduct outreach from Inbound leads to generate interest in Sprout and provide strategic guidance to your team on how to qualify and sell Sprout Social as a must-have business tool to prospects
- Partner closely with our marketing, operations, enablement & sales teams to collaborate on account strategies while consistently achieving monthly quotas at the team level
- Coach and mentor Business and Sales Development Representatives and show a genuine motivation to help facilitate their sales career growth
What you’ll bring
Sprout Social is looking for a creative and motivated Manager of Sales Development with experience in building and leading teams that are responsible for generating outbound interest and qualifying interest for Enterprise Sales teams and qualifying Inbound leads. We’re looking for someone with proven success in past sales leadership roles such as achieving quota consistently, hiring and developing salespeople, experience with software sales, and seeing the value of strong customer relationships within a sales process.
The minimum qualifications for this role include:
- Minimum 1+ years of experience in a sales management role or a comparable leadership development program
- Consistent track record of exceeding sales and/or retention quotas
- Experience in developing and implementing strategic processes to increase team efficiencies
- Deep understanding of Outbound Sales Development - prospecting, cold calling, objection handling and qualifying
- Experience coaching and mentoring junior employees and a genuine motivation to help facilitate the career growth of others both personally and professionally
Preferred qualifications for this role include:
- Software sales experience with a deep understanding of creating and fostering an exciting team culture
- Technical expertise and ability to acquire knowledge of new products to be able to articulate value in an outbound/inbound prospecting motion
How you’ll grow
Within 1 month, you’ll plant your roots, including:
- Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
- Partner with the Head of Business Development INTL to define key success metrics for your role and how you will measure against them.
- Meet your team in 1:1s to understand each individual’s current challenges and areas of opportunity.
- Educate yourself on the current team structure, goals and overall strengths/weaknesses.
Within 3 months, you’ll start hitting your stride by:
- Understand the KPI’s that are driving the business and have a familiarity with how to manage each individual on your team to them
- Gained an understanding of our typical hiring profile and create a vision for how to raise the bar with all future hiring for your team
- Meet with leaders throughout the Sales & Customer Success organization that share responsibility for obtaining similar targets and identify areas of opportunity.
- Establish a strong understanding of the sales enablement, create/analyze team reports, and identify coaching opportunities.
- Begin coaching and mentoring the team with call shadowing and role plays to help them improve, both professionally and personally.
- Create an early concept of the future plan for your team and begin prioritizing.
Within 6 months, you’ll be making a clear impact through:
- Measure initial process improvements and make adjustments where appropriate.
- Have built strong cross-departmental relationships with Sales Development, Sales Leadership Stakeholders, Sales Operations, Marketing, and Product teams.
- Step up as a leader to share best practices across the Sales & Customer Success organization and help others grow from your experiences.
- Meet agreed-upon goals and targets relating to revenue targets and team productivity.
- Continue to develop your team, both personally and professionally.
- Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.
Within 12 months, you’ll make this role your own by:
- Inspire the team to exceed targets by closely monitoring and managing to process consistency
- Obtain (solicited and unsolicited) and act upon peer, customer, and leadership feedback.
- Be recognized as a subject matter expert and leader at Sprout.
- Establish and begin executing against the long-term plan for your team.
- Promote members on your team and begin creating a bench of new talent.
Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
Our Benefits Program
We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:
- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Candidates for this remote work opportunity must be based in Singapore. If you are based in another location within APAC, we aren’t able to hire in your location at this time; however, if you’d like to stay in touch with us in case that changes in the future, please apply and we’ll save your application for possible future consideration.
Recruiter: Julie Valentine
julie.valentine@sproutsocial.com
