Who are we?
Ten is the global leader in the highest quality lifestyle and travel concierge services. We are profitable, with revenues of £30+ million and are growing at over 40% pa, led by the UK (our home market), and our 17 strong global office network. Two million wealthy people currently use our services through corporate schemes and our private membership network. We have the model, team, platform, investment and ambitions to become the world’s largest and most trusted service.
We are passionate about providing exceptional service and using our insider know-how, contacts and buying power to help our members get the most from life, wherever they are in the world. With worldwide offices we are growing fast and are seeking a passionate, motivated and resourceful Manager to join the Travel team on a permanent basis.
Travel is one of our largest departments dealing with all types of travel requests from members who are based world-wide. The industry is incredibly exciting and dynamic and we need leaders that have a real sense of what makes great customer service and can play a big part in helping to innovate and improve our service.
As a Manager in the Travel team you will be responsible for managing around 8-10 individuals of different specialist travel backgrounds. You must have passion and love working with and developing people. In your role you will train, recruit, motivate and lead the performance of a team situated in a very important area of the business. Your success will also come from excellent communication skills and having a pro active approach to all that you do.
You should thrive in a busy, fun environment which has teamwork at its forefront. A passion for travel is essential as well as the ability to thrive under pressure. Tour operator background is strongly preferred, in addition to strong experience working in customer service in a management capacity.
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