States Title is hiring a

Managing Escrow Officer

Dallas, United States

Meet States Title

With support from NATC, States Title is intelligently transforming the closing process by applying machine intelligence to the age-old processes and procedures in the $25B Title and Settlement industry. As we partner and innovate, we are making residential real estate simple and efficient by allowing lenders to close more loans, faster, and at a lower cost. Our team is rapidly expanding coverage and introducing groundbreaking predictive title solutions. We expect to have 90% of the country online by the end of this year! This industry is only growing and we are ambitious enough to dare and keep up!  

Our Values

  • Customer Obsessed – We always put our customers first
  • Solution Driven – We solve problems that other people are afraid to
  • People leaders – We grow all our people into leaders
  • One Team – We believe inclusion and teamwork produce the best results
  • Direct with Respect – We communicate with honesty and respect to our colleagues, customers, and partners

The Opportunity

States Title is looking for someone to lead the Park Cities branch. This is a great opportunity to build an amazing team. 

Responsibilities:

  • Maintaining confidentiality
  • Responsible for supervising reception, administrative and secretarial support staff
  • Greets and assists high level personnel and visitors
  • Arranges meeting rooms and refreshments
  • Provide software application support
  • Function as Escrow Officer
  • Responsible for personnel and payroll policy administration, enforcement, and compliance
  • Monitors exempt and non-exempt associate attendance
  • Acts as liaison between associates and Corporate Human Resources
  • Responsible for generating or updating personnel information to Corporate Human Resources for all associates
  • Participates in investigations, personnel meetings, counseling meetings, performance evaluation meetings, as necessary
  • Supervision of messenger, including dispatching messenger daily on short and/or long distance runs
  • Responsible for Office Services, including maintaining office equipment; purchasing office supplies.  Provides insurance and leasing information. 
  • Responsible for Accounts Payable approvals
  • Monthly Aged Trial Balance: Supervises, review, disposition and follow up
  • Accounts Receivable Aging Report: Supervises, review, clearing of credit balances, write-off of small balances, calls on delinquent accounts, follow-up letters and monthly statements
  • Negotiates for Service Contracts and equipment
  • Training:  assists corporate accounting staff with training of county personnel
  • Responsible for customer service complaints from Realtors, lenders, home owners, etc
  • Serve as liaison between branch and homebuilder

Experience/Requirements:

  • 5+ years title industry experience
  • 1+ year general Human Resources experience
  • Demonstrated supervisory skills
  • Professional communication skills
  • Computer proficiency, general administrative skills and clerical skills
  • One year responsible Escrow Closer experience (or two years general escrow experience)
  • Capable of processing standard sale, subdivision and loan only escrows without assistance
  • Ability to attract and maintain acceptable base of customers
  • Ability to prioritize, handling multiple tasks and meeting deadlines
  • Ability to resolve escrow problems
  • Computer, organizational and math skills
  • Current notary certification preferred, but not required
  • Drivers license 

Above all, we are a dynamic team looking for energy and a results driven mindset to provide unique value as we transform the Title and Insurance processes!

What NAT brings to the Table:

  • Paid time off, including major national holidays for full time employees
  • Medical, Dental and life insurance for full time employees
  • 401k
  • Trusting and motivating management as a result of a unique company culture
  • Continuous training and growth opportunities
  • A company partnered with Giants of the industry to support your success

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.