Fictiv is hiring a

Manufacturing Technical Support Representative

San Francisco, United States
Full-Time

At Fictiv, we’re inspired every day by our customers and teammates.

You’ll have the opportunity to interact with some of the most talented (think electric car makers) and creative companies (think home sharing) on the planet who make physical products loved by millions.  You’ll be surrounded by a wicked awesome team (think Phds, Ironmans, World travelers) who are obsessed with winning the hearts and minds of product engineers and designers who are literally building the future (think autonomous cars)...today.

As the first technical support hire, you’ll be responsible for providing world-class customer support and developing our support protocols and infrastructure. Your empathy, creativity, and passion for helping our customers will generate raving fans that make Fictiv known as the most trusted partner in manufacturing. 

WIIFU (What's In It For You?)...

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics.  Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our customer goals. 
 
Opportunity To Grow Your Career
There are plenty of technical support jobs out there.  The question is whether any of them will help you grow in your career?  Will you be challenged by teammates to achieve your potential?  Or are they roles that will ask you to do more of what you've already mastered.  At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.