Taptap Send is hiring a

Market Coordinator - Vietnam

Ho Chi Minh City, Vietnam
Full-Time
Remote

About Us

Taptap Send is VC-backed (including by Reid Hoffman), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words.

Our product is an app-based solution that lets immigrants send money back home to emerging markets instantly and at very low prices. Since launching in summer 2018, we’ve already moved tens of millions of dollars and reached tens of thousands of customers. We’re live in seven European countries, and we support payments into Senegal, Mali, Zambia, Guinea, Ghana, Ivory Coast, Cameroon, Kenya, Madagascar, and Bangladesh; with lots more countries launching soon.

Global remittances account for over $500 billion annually, most of which moves back into developing countries. But the market is dominated by traditional services that are expensive, can take days to arrive, and have limited reach in rural areas. We're helping people to send that money instantly and securely at a fraction of the cost.

In addition to Reid Hoffman, we are backed by Canaan, Flourish Ventures, Helios and others. Our team is based across London, New York, Paris and Brussels and we pride ourselves on hiring exceptional talent -- our team members come from a wide variety of top-tier tech companies, professional services firms, and industry leaders, including Twitter, Yahoo, Amazon, Google, McKinsey, Bain & Co, KPMG, Cravath, and Vodafone.

To continue our rapid growth, we're looking to bring on people who are passionate about our mission and excited to work in a small start-up environment.  We have competitive salary and stock options and great benefits, and we were recently rated one of the best companies to escape to by Escape the City's "Escape 100". 

The Role

As Market Coordinator, you will spend 3 months (with possible extension) to help Taptap Send get the Vietnam market up and running. The role offers the chance to partner with an early-stage, hyper growth startup where you will directly have an impact on the lives of hundreds of thousands of people. Reporting to the Business Development Manager - Asia, you will:

  • Work with Taptap Send and local banks and other key partners to ensure partnerships are approved and underway
  • Support growth and business development efforts, including:
    • Sourcing users across various phone and payment networks
    • Finding test recipients for cross border transactions
    • Recommending marketing and communication channels
    • Visiting agents across Vietnam and building a picture of service performance
    • Driving operational implementation with financial institutions and ambassador programs
    • Supporting teams via customer research
  • Executing partnerships and events
  • Drive to achieve outcomes on Vietnam launch milestones
  • Brainstorm with TapTap’s HQ team on key figures to speak with
  • Hold various face to face meetings with key individuals

Requirements

  • 1-3+ years experience in a high-growth environment or premier firm
  • Eligible to work in Vietnam and currently based there
  • Bachelor's or Master's degree
  • Fluent in English and Vietnamese
  • Strong plus: French language, Khmer language

Also, you are:

  • Outgoing – you should love speaking to people and enjoy building relationships with customers and community members across cultures

  • Execution oriented – we are an early-stage startup with “impact-first” philosophy and a lot to be done. You should be able to overturn objections, be able to accelerate “point A to point B”, and sprint towards outcomes

  • Poised – the role will require you to be the face of the company in front of various partners

Benefits (Vietnam)

  • Competitive salary (based on experience)
  • Flexible hours
  • Regular team events

Taptap Values: 

  • Impact first.
  • Team next.
  • Accept reality, propose solutions.
  • Win with grit.
  • Be proactively candid, with yourself and others.
  • Love the particular.
  • Own it.
  • Create positive energy. Maybe, even have fun.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.