We're SmileBack, a fast-growing, profitable SaaS startup in Berlin with an awesome customer satisfaction feedback platform. SmileBack is used by 750 companies, mostly in the USA, UK, and Australia but increasingly around the world.
Our application is currently used by companies of all sizes on major helpdesk platforms, including ConnectWise, Zendesk, Freshdesk and AutoTask, with imminent plans to expand to many more. That means are addressable market is HUGE, and we have TONS of future customers out there who would love to hear from us. We need you to help them find us.
We are looking for a full-time marketing lead to a) fill the funnel with qualified leads; b) create and execute strategies to beat the competition; and c) position us as experts in customer satisfaction.
As an employer, we’re committed to investing in our team members. We embrace the various backgrounds that make individuals unique and strive to create a work environment that enables our employees to expand their own skills and experience.
Our office is right between Alexanderplatz and Hackescher Markt—it doesn’t get more “Mitte” than this. Our dress code is relaxed. We are determined to help you be happy and thrive. Even though we're small, we offer great perks ranging from very competitive salary to transit passes and in-office massages.
If this sounds like the type of company you’d succeed in, we’d love to hear from you!