Marketing Operations Specialist

Welcome! Super excited you dropped by 🥳

Join our mission to create and connect cyber-ready humans and organizations through highly engaging hacking experiences that cultivate out-of-the-box thinking. (Find out more insights about Hack The Box culture on our career site).

About Hack The Box

Hack The Box is a massive hacking playground, and infosec community of over 1.0m platform members who learn, hack, play, exchange ideas and methodologies. We are an online cybersecurity training platform that allows individuals, businesses, universities, and all kinds of organizations all around the world to level up their offensive and defensive security skills through a fully gamified and engaging learning environment.

Exciting News: In Jan 2023 we secured $55 Million in Series B Funding Led by Carlyle 🚀 The new investment will accelerate Hack The Box’s growth trajectory with a focus on further building out its category-defining “gamer-first” solutions offering. Hack The Box will also enhance its go-to-market function, doubling down on the company’s ongoing international expansion with strong commercial traction in the US, Europe, and APAC.

About the role

We are seeking an experienced Marketing Operations Specialist to join our team. In this role, you will be responsible for managing and optimizing our marketing automation systems, with a focus on HubSpot. You will work closely with the marketing team to execute campaigns, track performance and analyze data to drive results.

As a Marketing Operations Specialist, you will be responsible for managing demand and ensuring the integrity of our data structure and integrations. Additionally, you will work to improve lead flow and create processes that can accommodate growth. Your efforts will help to increase efficiency and drive better results for our marketing campaigns.

Regarding the team members, you will be part of a dynamic, goal-oriented marketing team that values open, honest, and collaborative communication. This role offers ample opportunity for career progression and the ability to explore various areas within marketing operations, such as data analysis, campaign management, and more. Additionally, this role provides a lot of responsibility that will allow you to excel in your area as well as expand in creative areas of interest.

Responsibilities

• Manage and optimize our marketing automation systems, with a focus on HubSpot
• Work with the marketing team to execute campaigns and track performance
• Analyze data to drive results and make data-driven decisions
• Develop and implement processes to improve efficiency and effectiveness of marketing operations and success metrics
• Collaborate with other teams to ensure seamless integration of marketing automation and analytics systems
• Turn Hack The Box's ecosystems into one universe to assure a unified experience between our hacking community and our enterprise customers

Requirements

• 3+ years of experience in marketing operations, with a focus on CRM automation (familiarity with HubSpot is definitely a plus)
• Strong understanding of marketing automation best practices and principles
• Experience with data analysis and reporting
• Strong project management skills
• Excellent communication and collaboration skills
• An eye for detail

Bonus points

• Familiarity with data & analytics software (e.g., Segment, Databox, Google Analytics, etc.) will be considered a plus
• Familiarity with B2B marketing metrics will also be considered a plus (we love our CPA and CAC)

Benefits

Why do you want to work at Hack The Box?

• You’ll have the chance to shape the industry of cybersecurity training
• You’ll be able to grow as we grow and solve challenging problems working with people all over the world
• You'll collaborate with an international, friendly and talented team of individuals
• You’ll definitely enjoy working with us 🥳

We have also other benefits that will keep you happy:

• Private insurance
• Free lunch & snacks at the office
• 25 annual leave days
• Dedicated budget for training and professional development, participation in conferences
• State-of-the-art equipment (mac, iPhone, and mobile plan)
• Full access to the Hack The Box lab offerings; so you can learn how to hack
• Flexible/Hybrid working - Can be fully remote

Selection Process:

1. A conversation with the Talent Acquisition team to know us better and to share more info about HTB and the role
2. A bit more of a technical conversation with the hiring manager to get a better understanding of your experience and achievements
3. A challenge related to the job and conversation about the way you have approached it. This will really help us understand your skillset and have a fair selection process.
4. Offer 🎉