Deliveroo is hiring a

MBA Programme Lead

London, United Kingdom

Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.

And we’re just getting started

The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.

We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

The role

As a business, we have a history of hiring MBA students, but this has always been done in a very ad hoc way rather than a centralised joined up approach across the business. We’re looking for someone to come in and own the development of a global MBA programme to support business needs. 2020 will see us hire our first cohort of MBA interns across Finance, Marketing, HR and Operations in the UK, but we’d like to broaden the scope and work out how to include EMEA & APAC in these programmes too. We’re in talks with a number of top business schools globally but you’ll be the owner of these relationships and will work closely with them to create a workable timetable for Deliveroo to work towards. 

There’s no end to the scope and scale of these programmes, our ambition is to be a destiny employer for MBA students and we feel with the entrepreneurial nature of Deliveroo we’re in a good position to capitalise on the interest in us. As an early careers team, we'd like to be known externally for challenging the status quo of how we engage, attract and assess our future talent - escape rooms, VR/ AR, utilising the kitchens we own or whatever it might be - we want to innovate our processes. 

This is an exciting opportunity for an experienced MBA Programme Lead to own everything from start to finish and work for the fastest growing tech business in Europe at the moment. 

Key deliverables:

Phase 1 is to deliver an MBA intern cohort for 2020. We’ve identified the numbers (circa 20 in the UK), with the potential to open this up to our global markets. Within this project you’ll need to work out the following:

  • The campus recruitment strategy and activity
  • How we use our internal network of ex-alumni for specific business schools
  • The assessment approach and whether one size fits all will work across different departments
  • The on-boarding process for the programme
  • Identify how we look to role the interns into perm positions or how we retain engagement with the cohort once they leave

Phase 2 is then to deliver a more thought through MBA hiring strategy across all markets to ensure we’re meeting the demands of the business which will include perm hires and interns for 2021 and beyond. 

Requirements:

  • Experience of running MBA hiring programmes previously
  • Relationships with top business schools globally
  • A passion for how we assess and the desire to change and test new approaches
  • Excellent stakeholder management skills as you’ll be working with some of our most senior managers to work out numbers, the teams they’ll sit in and what they’ll be working on
  • Experience of keeping MBA interns/ grads engaged once they’ve started - this isn’t just a recruitment position, we want to create a proper cohort and follow their journey through the business so how we develop, offer future opportunities and use them as future ambassadors for our programmes. 

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.

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