People In Need is hiring a

MEAL Officer

Sarajevo, Bosnia and Herzegovina

Position: Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer / Part-time (50%)

Starting date: ASAP

Duration: 6 months with possibility of extension

Place of Work: Sarajevo

Line Manager: Head of Office in Bosnia and Herzegovina

Posting date: 30/06/2022

End date: 14/07/2022

Please note his position is open for citizens of BiH or those with valid work permits.

About the Western Balkans Programme of People in Need:

People in Need started working in former Yugoslavia in the early 1990s to deliver humanitarian aid and has remained in the region since to support the region’s social and economic reconstruction and development. Since the late 2000s, PIN has been working with local organizations to promote social inclusion and good governance at the local level. More information is available on PIN’s website,

Position Summary

In close coordination with and under the supervision of the Head of Office, MEAL Officer provides technical support and ensures consistency in monitoring and evaluation processes in Sarajevo based projects, including Effective Waste Management in Sarajevo Canton and My Work, both funded by the Government of Czech Republic.

Areas of support:

  • Supports the implementing teams in order to use technically appropriate monitoring, evaluation and accountability processes and practices, that are aligned with PIN MEAL standards and policies.
  • Support project teams in enhancing the MEAL systems, knowledge transfer and learning process in MEAL to increase quality of PIN Sarajevo work.

Reporting relations & interdependencies with other functions

The Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer reports to Head of Office Bosnia and Herzegovina and works in close coordination with Project Managers and project/progamme implementation teams.


Planning and development of MEAL processes

  • Provides guidance and support to project staff related to the planning and development of MEAL processes (Results Framework, Indicator Tracking Table, Table of project outputs and activities)
  • Ensures consistency in monitoring and evaluation processes.
  • Provides technical support and guidance on developing the indicators, measuring results, and development of data collection tools.

Technical assistance

  • Provides technical support to project staff in implementation of MEAL system.
  • Supports in planning and implementation of Baseline/Midterm/ Endline studies.
  • Supports in data analysis and reporting.
  • Conducts monitoring visits to project activities and produces field visits report.
  • Follows up on Results Framework and Indicator Tracking Tables.
  • Conducts field data collection (interviews, focus groups) when needed, and enters data in KoBo toolbox.
  • Conducts desk research in support to development of new projects.
  • Performs data processing through Excel and/or SPSS.

Community Feedback and Response Mechanism

  • Ensures the effective communication of Complaint and Feedback Response Mechanism (CFRM) at community level in Bosnia and Herzegovina.


Qualification and Experience

  • University degree in social science.
  • Minimum of 3 years in Monitoring and Evaluation position or Researcher position.
  • Knowledge of the major research methodologies.
  • Experience in developing data collection tools.
  • Knowledge in MS Office. Knowledge of SPSS is considered an advantage.
  • Good communication and inter-personal skills.
  • Strong attention to detail, organizational and time management skills.
  • Experience in report writing.
  • Fluency in English and Bosnian/Serbian/Croatian.
  • Valid driving license.


People in Need offers:

  • Working environment in a well-established and growing humanitarian and development organization.
  • Salary and benefits according to PIN BiH Salary Scale and HR policies.
  • Annual leave according to BiH legislation and PIN HR policies.
  • Accident and travel insurance and free medical helpdesk.
  • E-learning courses, webinars, training possibilities.

Are you interested in this position? Send us your CV and short cover letter in English. Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.

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