COMPANY INFORMATION
 
RealScout is a Mountain View startup leading a groundswell of change in the real estate industry. We develop cloud-based SaaS software that helps real estate agents (our members) work more effectively with their clients, by offering a search experience and listing alert system that makes finding a home easier, more effective & fun! It's a platform that powers successful relationships between real estate professionals and their clients.

Learn more about us and our technology at learn.realscout.com

JOB DESCRIPTION

The Member Success Coach will be a part of the RealScout Member Success Team, which is our implementation/training/customer service department. Our team’s goals are to:

1) Onboard new members
2) Train them to use the software
3) Provide inbound customer service via phone, email and live chat
4) Increase product usage