b_labs is hiring a

Merchant Acquisition Manager - Delta

Tanta, Egypt

mylo, the Open Loop Consumer Finance arm of our Sharia-compliant organization, is at the forefront of transforming the consumer financing industry in Egypt. Leveraging the power of AI, we're dedicated to providing simplified access to financial wellbeing for everyone.

 

Are you ready to be part of a revolution in Egypt's financial landscape? We're seeking a talented Merchant Acquisition Manager to help us introduce innovative consumer finance solutions to an unbanked population. As a pioneer in the industry, we're committed to opening the Egyptian market to international brands and delivering the nation's first omnichannel experience across all industries.

Requirements

  • Devise and execute impactful strategies for acquiring merchants, driving targeted growth in the Delta region.
  • Cultivate robust relationships with potential merchants, gaining a deep understanding of their business needs and tailoring solutions to meet their specific requirements.
  • Deliver captivating sales presentations to merchants, effectively showcasing the exceptional benefits of our cutting-edge fintech products and services.
  • Negotiate advantageous terms and conditions with merchants, ensuring that our collaborations are mutually beneficial.
  • Oversee the end-to-end process of boarding merchants, including documentation, compliance checks, and system integration.
  • Provide ongoing support to existing merchant relationships, promptly addressing their inquiries and ensuring their satisfaction.
  • Conduct thorough market research and analysis to identify lucrative business opportunities and stay ahead of industry trends.
  • Lead and mentor a team of enthusiastic merchant acquisition representatives, fostering their growth and optimizing their performance.
  • Ensure unwavering adherence to Sharia principles during the merchant acquisition process.
  • Recruit and onboard exceptional new team members.
  • Allocate tasks and delegate responsibilities to team members based on their unique skill sets and experience.
  • Meticulously monitor and evaluate team performance, providing valuable feedback and coaching for improvement.
  • Effectively manage and resolve team conflicts to ensure a harmonious working environment.
  • Establish clear and measurable goals for the team, aligning them with the organization's overarching objectives.
  • Track the team's progress towards goals and adjust strategies accordingly.
  • Celebrate team successes and acknowledge outstanding achievements.
  • Cultivate a positive and collaborative team culture, fostered by open communication and mutual support.
  • Create and implement dynamic training programs to enhance team members' skills and knowledge.
  • Serve as a mentor and guide to team members, nurturing their development and encouraging their professional growth.
  • Facilitate teamwork and encourage collaboration among team members, fostering a strong sense of unity and shared purpose.
  • Represent the team in meetings and presentations, effectively communicating our vision and accomplishments.

 Qualifications and Skills

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in merchant acquisition, sales, or business development within the fintech or payments industry is a plus.
  • Strong understanding of the Delta region and its business landscape.
  • Excellent communication and interpersonal skills.
  • Ability to build and maintain strong relationships with clients and internal stakeholders.
  • Strong negotiation and problem-solving skills.
  • Proficiency in using CRM and sales enablement tools.
  • Knowledge of Sharia principles and their application in the fintech industry.

Additional Requirements

  • Preferable must be based in Tanta or Benha or Mansoura.
  • Fluency in Arabic and English.
  • Willingness to travel within the Delta region.
  • A passion for fintech and a commitment to delivering exceptional customer service.

Benefits

Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.

Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community

Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.

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