Sameday Health is hiring a

Mobile Concierge CMA (East Coast) - Chelsea, MA

Boston, United States

Sameday Health is a premium healthcare provider offering transformative care that goes beyond traditional medicine to treat the whole you. Combining intuitive technology with a functional, total human approach, Sameday Health’s primary care model is designed to offer you quality, personalized care wherever you are.

Over the last year, Sameday Health has become one of the US’s leading and most trusted COVID-19 testing providers, administering over 500,000 COVID-19 tests across the country. Throughout the pandemic, the team at Sameday Health became acutely aware of the gaps in the healthcare system, devoting themselves to understanding what clients wanted in a healthcare partner to deliver the care you need, not the one your insurance likes to pay for.

Sameday Health offers tailored care, including virtual primary care and virtual therapy with access to top doctors dedicated to helping you achieve and maintain your health goals, as well as comprehensive health panels to understand your health on a deeper level. Sameday also offers various wellness services like customized IV drip therapy and supplemental shots such as B12, Biotin & more offered through our at-home concierge service and at select Sameday Health locations.

To learn more about Sameday Health visit samedayhealth.com.

Job Title: Mobile Concierge CMA (East Coast) - New York, New York

Reports to: Site Manager

Department: Field Operations

Pay Rate: $25.00 Hourly Rate (Bonus Potential), Mileage Reimbursable, and Tips!

 

Job Summary:

We are looking for a reliable, friendly, detail oriented and incredibly efficient person to administer concierge at-home COVID testing services. 

It is ideally imperative you are passionate about assisting people during this pandemic that may or may not be symptomatic. Our number one goal is optimal customer service, professionalism and sample accuracy. We are a young, active and efficient team that believes a lucrative testing center can be done harmoniously and enjoyably with the right team.

 

Duties/Responsibilities:

  • Be on time or early to all appointments
  • Comfortable driving upwards of 50 miles per shift
  • Maintain professional code of conduct and a positive attitude at all times
  • Verify and maintain patient records
  • Complete basic routine medical procedures
  • Provide consistent exceptional service
  • High attention to detail with exceptional organizational skills
  • Courteous and respectful while visiting patients in the testing venue (office, home, etc.)

 

Required Skills/Abilities:

  • Excellent listening/communication skills, outgoing, and positive personality
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Experience in Sales and Customer Service, required
  • Professional appearance and presentation at all times (you are the face, the enthusiasm, the energy that will help fluctuate each appointment)
  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with new people
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges
  • Requires access to a car to attend appointments 

 

Qualifications:

  • Certificate or diploma from a CMA program
  • Valid CMA license
  • Active driver’s license

 

Physical Requirements:

Must be able to lift up to 15 pounds at times.

 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

Affirmative Action/EEO Statement:

Sameday Health is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Looking for a job?

Mobile Concierge CMA (East Coast) - Chelsea, MA at Sameday Health looks great, right? We have dozens of similar job posts on our site, interested? Leave your email and we'll send the best matches.