Datto is hiring a

Network Solutions Engineer

Norwalk, United States

Datto protects essential business data for tens of thousands of the world’s fastest growing companies. Our Total Data Protection platform delivers uninterrupted access to data on site, in transit and in the cloud. Through Datto’s network of partners, we provide companies with products and services designed to continually keep business running. Partners rely on Datto for industry leading technology combined with unrivaled customer service. Datto is headquartered in Norwalk, Connecticut, and has offices in Rochester, Boston, Toronto, London, Singapore, and Sydney. Learn more at www.datto.com.

Responsibilities

  • Provide pre‐sales and implementation support to Inside Sales teams, partners and prospective customers
  • Develop and deliver responses to customer and prospect inquiries, including RFPs, RFIs, and initial solution discussions
  • Provide evaluations and proof‐of‐concept assistance to partners and prospects
  • Document customer feature requests and issues Assist product development in testing new products

Essentials Skills & Qualifications

  • Highly skilled in troubleshooting techniques. 2 to 5 years of work experience as a network engineer preferably backed by current Cisco CCNP and/or HP certifications.
  • The ideal candidate should be calm under pressure, a team player, flexible, and customer focused.
  • Excellent written, oral and interpersonal communication skills.
  • Detailed security experienced with ACLs, IPsec, SSL, traffic inspection, and DDoS mitigation techniques.

 

Here at Datto our people are our greatest asset, which is why we offer a comprehensive and unique benefits package. Above and beyond the typical medical, dental and vision, we also offer a generous 401k plan with a significant employer match, unlimited paid time off, educational reimbursement, fitness reimbursement, and travel subsidies for commuters. We have a patent rewards program and various other fun perks and fringe benefits, including free lunch every Friday in all of our offices globally.