Night Shift Manager

Do you have experience in the building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? Are you seeking a full-time evening shift position? Do you enjoy working away from an office, getting things done, while supporting and empowering others? If you answer yes, consider this great opportunity with City Wide!

We are seeking a Shift Manager to join our team in Minnesota to work in the North Central metro area! The Shift Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. This position is field based and spends the evening driving between client locations to perform duties.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join?

Shift Details: 3:30pm - 12:30am. This schedule includes a paid break and applicable overtime. Payment for mileage is also a perk of this position. This is a field based position after onboarding. Occasional office visits may be required.

Essential functions

• Travel to client sites to ensure contract compliance with all building maintenance services.
• Participate in the evaluation and selection of Independent Contractors to perform various services for City Wide.
• Ability to establish and maintain effective relationships with co-workers, supervisors, Independent Contractors, and customers.
• Participate in all new account starts as key contact for the independent contractor.
• Communicate with independent contractor regarding client complaints/requests, priorities.
• Provide nightly recap/report to Facility Services Manager via voice note and CRM data input.
• Organizing and maintaining key access for assigned accounts.
• Regular attendance with a flexible schedule, including mandatory overtime, based on client demand

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, and:

• High school diploma or general education degree (GED); three months or more related experience and/or training; or equivalent combination of education and experience;
• Ability to use excellent judgement, handle confidential materials and display a professional demeanor at all times;
• Ability to speak, write and read English fluently;
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals;
• Ability to use phones, email, fax, Microsoft Office, and other specific computer programs written for the position.

Benefits

• Vehicle Allowance
• Company provided iPhone
• Health Care Plan (Traditional Medical or Medical w/HSA, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• 401k w/ Company benefits

Keywords:

Cleaning manager; second shift; night shift; janitorial; cleaning lead; contract compliance manager; field manager; cleaning supervisor; territory manager