SupportYourApp is hiring a

(Novi Sad) Customer Support Consultant (fluent German and English)

Novi Sad, Serbia
Full-Time
Remote

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds.

Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let's see what it takes.

What You Will Do:

  • Always be up-to-date with the cutting-edge technology;
  • Apply the latest and greatest customer happiness practices;
  • Provide omni-channel support via calls, chats and emails;
  • Communicate with developers and other departments of various IT-companies;
  • Become a product expert and constantly grow.

Requirements:

  • Fluent German and English;
  • Desire to learn, research, and develop;
  • Analytical & Research Skills;
  • Customer oriented and responsible attitude.

Will be a great plus:

  • Experience with CRM systems;
  • Experience in Customer Support;
  • Experience with native speakers;
  • International exchange programs participation.

Benefits:

  • Flexible schedule;
  • Competitive compensation;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • Good bonuses for referring friends (referral program);
  • SupportYourApp Medical Policy;
  • Various sports events and team buildings;
  • Occasional business trips.

Who are we?

SupportYourApp is a leading customer support outsourcing company. We work with 30+ countries and speak in 40+ languages. There are amazing startups as well as leaders of IT industry among our clients. Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

Visit our website: www.supportyourapp.com

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