Diversity, Equity, and Inclusion at Homebase
At Homebase, we take pride in fostering a welcoming space where every Homie of every gender, age, orientation, culture and walk of life can be their full selves. Diverse perspectives empower us to build the best-in-class platform for small businesses and hourly shift workers. We recognize that experience comes in many forms, so if you think you’re close to what we’re looking for (even if you don’t meet 100% of the qualifications), we encourage you to apply!
The Job
This is a part-time position, with an expectation to work from our Toronto office three days per week, which is located in the downtown core, within walking distance to Union Station. In this role, you will provide strategic support to the People Ops team, new hires, and Homebase employees.
You will work closely with the People Ops and Recruiting teams to provide a positive experience for employees, candidates, and visitors. In partnership with the People Ops team, you will champion Homebase’s values and culture by hosting events and facilitating a variety of People Ops initiatives. You will be responsible for helping employees thrive at Homebase by ensuring that they have the tools, resources, and technology needed to be successful.
You
We are seeking an enthusiastic, self-motivated individual with a true service mindset. Our ideal teammate enjoys working collaboratively with others to meet goals. The ideal candidate for this position must be pragmatic, flexible, and comfortable operating in ambiguity while wearing many different hats. Nothing makes you happier than happy employees and happy customers. A can-do attitude is a must. You treat everyone with the utmost respect and kindness, no project is too big or too small for you, and you have a smile while doing it.
Ultimately, you will help to bolster an infectious office culture to shape the experience of all Homies, customers and visitors.
- You are genuinely interested in building relationships and enjoy partnering cross-functionally
- You are remarkably organized and have a keen eye for even the most minute details - not only are you meticulous with maintaining an office, but you take pride in everything you do
- You are great at working with and managing multiple personalities and communication styles
- You take initiative, follow through, and work with a sense of urgency
- You are able to balance several tasks at once with little hand-holding, and can easily pivot as priorities change
- You are someone who will develop new processes, optimize workflows, and make operations more efficient
- You are resilient and resourceful, able to troubleshoot and resolve roadblocks - you are able to break down a problem and take decisive action when needed
- You like to have fun and love to host events
- You have a general willingness to help out wherever help is needed
- You love local businesses - you keep lists of your favorite coffee shops, restaurants, and local vendors
You can expect high impact and wide-ranging responsibility. You must be a builder who thrives in a learning environment—unafraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes.
Responsibilities
- Be the Homebase culture keeper by upholding existing company traditions and finding new ways to delight our team
- Office management - help keep the office pleasant and productive (ordering and stocking office supplies, troubleshooting phone/printer issues, maintaining a tidy office, etc.)
- Administrative responsibilities – welcoming visitors, receiving deliveries, managing utilities and other administrative duties
- Coordinate with vendors such as office cleaners, lunch delivery, office supplies, snacks and beverages, landlord relations, etc.
- Onboarding employees - setting up new employee computers, handing out key fobs, providing office tours, handling employee paperwork, communicating company culture, occasionally hosting new hire orientation, etc.
- Calendar management - help with meeting scheduling, coordination, and shuffling conference room reservations
- Be the go-to resource in the office for all employee questions, help employees with their concerns or help them find the right person
Remote Team Support
- Identify co-working spaces where our remote-based employees can occasionally gather, work, and collaborate
- Coordinate offsite meetings, special events, team building exercises and other social events for our remote employees
General Support
- Culture building and event planning - coordinate offsite meetings, special events, team building exercises and other social events in Toronto
- Work with vendors to order swag for employees in all of our locations
- Travel Support - Scheduling flights, hotels, and helping employees that need travel visas
- Support the People Operations team with various projects and initiatives
Qualifications
- 2+ years of experience in a service or support role
- Administrative Assistant or Office Management experience preferred
- Proficient with GSuite
- Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively
- Ability to work with different functional groups and levels of employees to effectively and professionally achieve results
- Ability to travel to the U.S. occasionally
- Ability to maintain strict confidentiality
