Docler Media is hiring an

Online Chat Support Representative

Los Angeles, United States
Luba Investments, LLC is a successful IT company operating in the field of online services and web site development in the heart of Hollywood. Our website is visited by millions of users worldwide. If you are a friendly and Tech Savvy Online Chat Support Specialist who wants to work for a progressive company, we want to hear from you!

What you'll do:

Manage communication channels related to our web services 
Provide customer support in English via chat and e-mail
Participate in brainstorming sessions and take part in innovations regarding our business
Increase customer satisfaaction by using professional customer support techniques
Be proficient in English in both written and verbal 
Have a customer-focused attitude
Have outstanding communication and problem solving skills
Be creative and proactive
Have advanced computer and typing skills 

Who we're looking for:

Previous experience with Online Chat Support, IT, or Zendesk
Tech Savvy
Excellent typing skills
Top Notch written and verbal communication skills
Attention to detail

More about us!

We offer a professional environment and exposure to one of the most visited websites in the world.
Great atmosphere with a team of talented and committed people.
Regular feedback about your performance.
Personal development and promotional opportunity.
Competitive wages (initial wage of $17/hr with an increase after the trial period and an additional $2 for night shifts)
Health, Dental, Vision, Life, Chrioprtactic Care, and Acupuncture Insurance
Paid time off