In this role, you will own high-impact process improvement projects that will help scale our operations. You will also structure and perform detailed analyses for various special projects.
The Customer Experience Insights and Operations team is responsible for the systems and processes that help our teams wow customers with each and every interaction. As an early member of the Customer Experience Operations team, you will have the opportunity to develop and inform how we serve our clients. You will be an integral part of scaling the team at Gusto.
Here’s what you’ll do:
Here’s what we’re looking for:
Gusto offers payroll, benefits, and workers’ compensation to small businesses across the United States, from bike shops in Virginia to tech startups in San Francisco. Our investors include top venture capital firms like Google Capital and Kleiner Perkins Caufield & Byers, plus the founders of Instagram, Stripe, and more. To learn more about our values, benefits, and life at Gusto, visit gusto.com/careers.
This job has been filled or removed by Gusto.
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