Swoon Editions is hiring an

Operations Analyst

London, United Kingdom

We are looking for an Operations Analyst to join our fast growing furniture business and help drive a data-first culture across all our teams.

Your mission will be to delve through various Operational data to generate market-leading insights to help us improve the efficiency and effectiveness of our products and our supply chain. Breaking ground with your analysis you’ll help the rest of the team convert these data insights into actions that deliver results


  • Provide the Operations teams with analytics that help them plan and measure performance
  • Develop and track day-to-day Operational KPIs across Production, Shipping, Warehousing, Delivery and Care to drive performance improvement
  • Work with the Tech team to automate and simplify the extraction and analysis of data across all of Operations and multiple input sources
  • Ensuring we have an accurate view of stock and the movements in and out to maximise sales velocity
  • Create product quality and delivery reporting scorecards for internal teams (Production, Design, Buying) and third party suppliers (Delivery partners, product manufacturers)
  • Build a repository of historical data to inform and influence new strategies across the business (e.g. product quality data by supplier & by SKU to inform Buying strategy)
  • Set up and automate the tracking of improvements of specific projects and SKU changes
  • Track financial impact and operational costs vs budget and own assessment of commercial Operational projects