About Rent the Runway:
Rent the Runway is transforming the way modern women get dressed and disrupting the $2.4 trillion global fashion industry by enabling women to rent, versus buy, clothing. Founded in 2009 with a vision to build the world’s first living closet, RTR believes that women everywhere will soon have a subscription to fashion. Rent the Runway has pioneered a new industry by transforming the traditional model of clothing consumption, making apparel rental an indispensable utility while also powering women to feel their best every day. RTR offers apparel, accessories and home decor from over 650 designer partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, Rent the Runway has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times. RTR has five retail stores of the future, 11 million community members and employs nearly 1,800 people, all of whom have equal benefits across the organization, 93% of whom are female and/or non-white, with 80% of leaders who are women.
Stores at Rent the Runway:
Rent the Runway has been at the cutting edge of brick-and-mortar retail for many years, experimenting with various concepts including appointment studios, dream closets, and pop ups. Our retail stores are the ultimate extension of our closetless vision - serving as inventory hubs and last mile fulfillment, pick up and drop off centers, appointment studios, and event and community space. We have a growing footprint of 5 retail closets across key markets in the United States.
RTR stores are powered by seamless technology that enables us to provide white glove customer service - including self service fulfillment, an innovative fitting room experience, and QR code customer identification. While we are passionate about technology, the heart and soul of Rent the Runway is in our team. Our retail teams are full of passionate, customer-centric individuals who are obsessed with providing the best possible experience for our customers. We believe that no issue is too big, and every customer interaction is an opportunity to help change the way women get dressed. From subscription swaps to styling sessions, our retail team is the front lines of our brand and we are excited to be building this team with amazing dynamic talent that believes in our vision for retail.
Rent the Runway is looking for Operations Associates to join the growing team at our Flagship Store location in San Francisco. In this role, you will be our expert closet operator, embodying our mission to empower women to feel amazing and provider her with the ultimate dream closet experience. You will support the team through every phase of the RTR operating journey: from managing inventory from our Dream Fulfillment Center, to maintaining in all areas of the customer pick-up and drop off. As an Operations Associate, you will be trained on all aspects of the RTR brand as well as critical systems and tools and will have the opportunity to be exposed to various aspects of the business.
The Day to Day:
At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to:
Rent the Runway is an Equal Opportunity Employer. Rent the Runway does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.