Deliveroo is hiring an

Operations Associate - Edinburgh

Edinburgh, United Kingdom

Our mission is to bring the world's best local restaurant food to everyone's home or office - fast!

We work with thousands of the top restaurants in Scotland & North East England, from household names like Carluccio's, GBK and Boojum, to everyone's favourite independents.

Deliveroo’s Operations team is the engine room of our business and we are looking for talented graduates to join us.

This is an unrivalled opportunity to take your first steps towards becoming a manager in a highly operational business - we recognise and nurture talent and progression can be rapid.

Your responsibilities will include:

  • Supporting your Operations Manager with rider and zone management
  • Researching and implementing initiatives to foster rider community and ensure high retention
  • Managing and delegating email and phone correspondence
  • Meeting with riders to understand issues
  • Supervising riders’ hours approval, payments and administration
  • A whole host of ad hoc tasks