General Assembly is hiring an

Operations Data Analyst

New York, United States

Recently voted Fast Company’s #1 Most Innovative Company in Education and #28 Most Innovative Company in the world, General Assembly is a venture backed, post Series D, NYC-based startup in our fourth year. General Assembly transforms thinkers into creators through education and opportunities in technology, business, and design. We offer classes, workshops, long-form courses, and events in worldwide markets including New York where we are headquartered, Atlanta, Austin, London, Hong Kong, Sydney, San Francisco, Los Angeles, Boston, Chicago, Seattle,  Denver, Melbourne, and Washington DC. We also partner with Fortune 500 companies to spur innovation through increased digital fluency and more effective approaches to collaboration.

What We're Looking For:

A critical thinker with strong quantitative analytical skills who finds pleasure in building solutions and weaving data into actionable insights.  A champion of intelligent decision making who’s both relentlessly curious and hungry to learn more.

You’ve demonstrated an ability to creatively solve problems and use data to influence decision making.  You have a bias for action and have worked in a startup and/or high growth company.  You have some experience working for offline companies.

Responsibilities Include:

  • Build and refine reporting infrastructure to democratize insights to broad audiences
  • Test/analyze/optimize bottom of the funnel performance for admissions
  • Refine analytics infrastructure & predictive frameworks for inventory management optimization
  • Leverage a wide variety of data to predict the quality and value of a lead

Lead the development of GA’s operations analytics discipline. Includes building models that will help inform decisions in optimization of inventory as well as drive continuous improvement within both the sales and admissions processes.  Build measurement plans which will account for KPI assignments, data collection, testing, and optimization.  Leverage data to unlock insights relating to enrollment tactics and processes.

Technical Competencies Which Will Help You in This Role:

  • SQL (intermediate)
  • Python (pandas, ski-learn)
  • Machine learning, statistical modeling & analysis, design of experiment
  • Excel / Google Sheets
  • Looker / Tableau

Experience working in B2C business. Proficient knowledge with databases.  Experience with statistical analysis: significance, error, sample size, experiment design, data mining, multivariate analysis. Proficient knowledge with database including strong SQL fluency, Salesforce. Expertise with Excel or Google spreadsheets — logical functions, lookups, pivot tables, external source data, dynamic pivot charts and tables. Excellent communications and presentation skills.


3+ experience working with data and utilizing quantitative techniques to solve business problems