Merchants Metals is hiring an

Operations Manager

About Merchants Metals

We’re one of the largest manufacturers and distributors of fence systems in North America. With 35 distribution center locations, 5 manufacturing facilities, and a 60-year legacy of providing quality fencing and accessories, Merchants Metals continues to be the contractor and architect choice for excellence. Our complete line of products includes perimeter security solutions for industrial, commercial and residential applications.

Why Join the Merchants Metals Team? Our employees are part of a culture that values and promotes personal growth and development. We understand that to be a market leader we must be committed not only to our products, but also to our people. It’s our talent that helps make Merchants Metals the first name in fence solutions.

Are you a Logistics and Distribution Professional looking for a great opportunity?

We are currently seeking an Operations Manager for our Nashville, TN Distribution Service Center. Reporting to the Distribution Service Center manager, the Operations Manager will plan, direct, and coordinate the operations of the service center. Responsibilities will include formulating policies, managing daily operations, and planning the use of materials.


  • Create and maintain, through training, inspection, corrective action, and tone at the top, a safe work environment.
  • Understand and adopt 80/20 as the underlying philosophy of the business.
  • Implement required standard operating procedures.
  • Measure performance using metrics against pre-defined goals in areas such as safety, transaction accuracy, inventory accuracy, equipment inspection and PM, and all other administrative areas.
  • Resolve issues within the paper/product/material flow and implement procedures to ensure that transactions flow accurately 100% of the time.
  • Fosters alignment with functional Support Departments.
  • Ensures proper stocking, movement, and loading of material.
  • Perform or over-see all administrative duties including but not limited to facility and equipment maintenance and repair, OSHA requirements, safety training, control of fuel and P-card purchases, etc.
  • Assist in monitoring controlling and minimize labor overtime,
  • Monitor and control premium freight and repair expenses but never at the expense of safety.
  • Make sure each day’s transactions are updated in the system the day during which they occur.
  • Manage transaction accuracy by making sure each day’s transactions are updated in the system the day during which they occur and ensure that performance goals are met in this functional area.
  • Provide excellent customer service.



  • 1 to 3 years of customer service, operations or operations management experience in distribution required.
  • Strong operational bias.
  • Process driven and detail oriented.
  • Strong interpersonal and leadership skills.
  • Decision making.
  • Data analysis/problem solving


  • High School diploma or equivalent required
  • Bachelor’s degree (or equivalent years of experience) preferred


Merchants Metals employees and their qualified family members have the opportunity to participate in industry leading benefits programs which include:

  • Medical, Dental and Vision coverage for Employees, Spouses, Dependents &/or entire Family
  • Company Paid Life Insurance and Short/Long-Term Disability Insurance
  • Convenient 24/7 Doctor Visits through LiveHealth Online
  • Legal Assistance via Legal Shield
  • Employee Assistance Program
  • Identify Theft Protection
  • Access Perks – Discounts on products and services with companies nationwide.
  • 401k Retirement Program with strong company match.

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