Maple is hiring an

Operations Manager

New York, United States

About Maple:

There are almost 19,000 restaurants in New York City, but every day at lunch and dinner, between schedules and cravings and budgets and general boredom with our existing options, most of us aren't excited about where we’re going, or in the case of delivery, about what’s coming to our home or office. 

It’s why we are building Maple.

Menus that change daily, food made with the best ingredients from local farms and fields, prepared by chefs who have run some of the city’s top restaurants, so delicious you want to eat it every day and priced so you can, brought straight to you wherever you are, in three clicks, maybe four.

Maple is backed by Greenoaks Capital, Thrive Capital, Primary Venture Partners and David Chang & The Momofuku Restaurant Group as well as other angel and institutional investors. Our investors have backed companies including Instagram, Warby Parker, Harry’s, Spotify, Oscar Health, Instacart, Palantir and Flipkart. Maple has raised $36 million to date.      

The Position:

Maple is looking for an Operations Manager to play a key role in ensuring the company runs like a well-oiled machine.  The right person is excited about a blend of strategic thinking around process and operational design and the opportunity to jump in the trenches and learn by operating on the front lines.  Maple is an operationally intense business so a number of Operations Manager roles exists that span active daily operations oversight and management to process design and continuous improvement efforts.  In all Operations Manager roles we're looking for people who are actively seeking hands on positions and are looking to be part of the central operations that truly make the business run on a day-to-day basis.  Operations Managers may dive deep into specific functional areas working closely with functional group leaders or may span multiple functions working across multiple stakeholders to ensure the business is driving forward.  The right person is a doer, with great judgment, a great attitude and the ability to consider the macro implications of problems while also drilling into the smallest detail.

This is a rare chance to join a well-funded team with a strong proof of concept and a massive market opportunity early in its life cycle. More important, this is a chance to play a key role in helping to build the next great consumer brand. Operations Managers will be integral in overseeing a core piece of the business that will ultimately have an enormous impact on the success of the company in the short and long-term (plus there’s free food).

About Your Experience:

  1. 3 – 5 years of experience in an operating capacity, in a fast-paced and high-growth environment
  2. Proven management and leadership capabilities, with a track record of practical experience
  3. Startup experience a plus, but not required

About You:

  1. Looking to devote yourself to building the next great company
  2. A ton of energy and a great attitude – with the willingness to get your hands dirty
  3. Instinctively personable and empathetic
  4. Outstanding quality of character with low ego
  5. Naturally detail oriented and a methodical operator

Why Maple?

Maple is setting out to change food and we are looking for bright, motivated and grounded people to help us do it. As a young but quickly growing company, this is a chance to be completely consumed (in a good sort of way) by what you do every day. This is a chance to see your work have deep and meaningful impact on the direction of the business on a daily basis. It’s a chance to smile on Sunday evening knowing how much conquering you get to go out and do come Monday morning.

Maple is growing quickly, but more than anything, we are focused on making sure we are growing correctly. We think that everything starts with the people you spend your time with each day and as a result, we are intensely focused on who we involve on this journey. We hope that next perfect person might be you!