Agoda is hiring an

Operations Payment Support

Khwaeng Pathum Wan, Thailand

Overview: is one of the largest online hotel and accommodation platforms in the world. Offering over 700,000 properties in 197 different destinations in 38 languages, our globe-spanning network of travel experts are at the cutting edge of an industry that is rapidly transforming the way the world travels. We employ more than 2,000 travel professionals of 67 nationalities in 35+ locations around the world. We have our operating headquarters in Bangkok, where our top team resides, and where we have more than 1000 professionals.

As an Operations Payment Support Officer you will support vendor inventory and related tasks of Finance Operations Payment Support in BackOffice Team, performs all vendor registration in each of Agoda entities and ensure accurate create/update vendor, account code and bank information into Vendor database.


  • Guide new requesters on how to complete a required form and supporting document prior to process vendor registration and payment
  • Ensure each supplier/vendor can maintain their bank account, account assignment information and required supporting documents in their profile accurately
  • Coordinate, support the Supervisor in all requests and ensure accuracy of relevant data has been filed and in order to recall document in place as per request 
  • Resolve issues relating to vendor and reject payment
  • Evaluate new vendor creation request as basic validation rules and in order to determine follow up action
  • Assistant to Supervisor for preparing vendor reports as auditor required
  • Be responsible for timely and accurate creation and modify for new and existing vendors
  • Manage other ad-hoc administrative requests and operative tasks


  • Educated in Accounting, Finance or related fields
  • Fluent in both written and spoken English
  • Hand on working attitude with demonstrated ability to multi-task and prioritize work within tight operational deadlines
  • Experience in Accountings would be advantage
  • Computer skill essential. Microsoft Outlook, Word and Excel are must
  • Knowledge/background in Banking or Accounting would be an advantage
  • Fast learning and ability to manage tasks independently

Interested candidates can complete this online form

We will contact you if you are selected to continue in the recruitment process


RECRUITMENT AGENCIES PLEASE NOTE, we have a strict PSL in place and we will only accept applications from agencies/business partners that have been invited to work on this role through the Greenhouse portal. 


Candidate CV's not submitted through our Greenhouse portal or submitted directly through to managers or HR will be considered unsolicited and will be treated as gifts and no fee will be payable. 


We thank you for your cooperation in this matter.