Deliveroo is on a mission to transform the way the world thinks about food delivery.
Bringing together technology and the nation’s best-loved restaurants, we get high-quality restaurant food
to customers fast – in an average of 32 minutes.
In just a couple of years we’ve built a superb website, a suite of mobile apps and a global fleet of riders.
We also work with hundreds of the UK's best loved restaurants – such as Carluccio's, GBK and Nando's –
delivering meals to homes and offices, and increasing revenue by 30% or more for restaurants that don’t
typically offer delivery.
The Operations function is at the heart of the business – we ensure a seamless delivery service for
customers, from start to finish.
In this role you’ll be finding solutions to some of the toughest and most exciting questions we have to
answer to become the world-leader in food delivery.
We are looking for a dynamic critical-thinker to conduct quantitative and qualitative analysis to work on
strategic operations projects, as well as to identify inefficiencies in our operating model and help design
scalable improvement solutions.
You’ll work on key operations projects. These could include supporting trials of different modes of
delivery or pricing structures, or conducting deep-dives into specific aspects of the rider experience, like
the time lost waiting at restaurants.
You'll definitely do some number-crunching but your role will also be about stepping back – you’ll need to
see the bigger picture and understand how your analysis and insights can help us to build the world’s
best food delivery company.
You need to make recommendations of changes, which could (or perhaps, should) be game-changing.
You need to be able to rally others around these recommendations and to work with teams across the
business to implement and track them.
We are looking for:
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