Startup Jobs
Post a Job

Anaplan is hiring an

Order Management Analyst

Remote

Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world.

We are looking for forward-thinking people who put customer experience at the forefront of every decision. Individuals who thrive on challenges and are ready to grasp the opportunity of a lifetime. Because we fundamentally believe every colleague brings outstanding value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort. We believe that for ourselves and for our customers.

EXPECTATIONS AND TASKS
The Anaplan Order Management team provides the oversight and global administration of Anaplan sales orders. Whether processing Software as a Service subscription orders, renewals or Professional Services engagements, the order-to-invoice-to-provision process is our daily business. This position is remote-based and reports to the Director of Global Order Management & Provisioning in the Anaplan Commercial Operations organization.

 

DAILY TASKS

  • Review incoming orders (contractual documents, SFDC entries, POs and approvals).
  • Process orders in SFDC according to Anaplan Revenue Recognition and Booking policies, external regulatory guidelines and existing internal controls.
  • Ensure license entitlement is correctly entered in SFDC to provide accurate order fulfillment.
  • Review and approve provisioning and entitlement cases for new and existing customers.
  • Process terminations.
  • Find creative ways to solve problems.
  • Use initiative to drive improvements and best practices within the team.
  • Be a dedicated point of contact for internal customers.

 

WORK EXPERIENCE

  • Prior experience in order management or support is strongly preferred.
  • Work experience with Subscription and Services contracts in a SaaS environment
  • Experienced and comfortable in a fast-paced environment.
  • Knowledge of SFDC is an advantage.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • Bachelor’s degree is preferred; focused area of study in business or accounting is preferred.
  • 1-3 years professional corporate experience.
  • Highly organized, detail-oriented and has an administrative-focused approach to responsibilities.
  • Proficient with written and spoken English.
  • Good command of MS Office (Excel, Word and Outlook).

Our Commitment to Diversity and Inclusion

Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

 

This job is no longer available

Enter your email address below to get notified whenever we find a similar job post.

Unsubscribe at any time.