Ceribell, Inc is hiring an

Order Management Specialist

Sunnyvale, United States

About Ceribell

Ceribell produces the world’s first brain monitor for point-of-care seizure triage and treatment. Our groundbreaking technology enables healthcare providers to test for a suspected seizure and then deliver treatments within minutes.
We are a rapidly growing venture capital-backed medical technology startup. Ceribell is being used in hundreds of community hospitals, large academic facilities and major IDN’s across the country. With extensive clinical validation of the effectiveness of our product and significant growth potential, all while we are pre-IPO, Ceribell is a fantastic career opportunity.

The Role 

Ceribell is currently seeking an Order Management Specialist.  We are looking for a highly motivated individual who thrives in a fast-paced work environment.  The Order Management Specialist, reporting to the Manager or Order Management, will be playing an important role at Ceribell to ensure that all orders are processed accurately and efficiently. 

 

Responsibilities 

  • Process customer orders in Salesforce and NetSuite in an efficient and timely manner, while maintaining open communication with the Operations and Sales teams to allow efficient and accurate fulfillment 
  • Prepare and deliver invoices to customers 
  • Review order paperwork for completeness and accuracy 
  • Maintain an open line of communication with customers and the Sales team to provide updates on order status and other information 
  • Ensure customer records and sales order data are maintained with accuracy and integrity within Salesforce and NetSuite 
  • Proactively communicate issues back to management and follow order management processes 

 

Requirements/Qualifications 

  • Prefer bachelor’s degree from an accredited college 
  • Prefer experience with order entry in Salesforce and NetSuite 
  • Prefer experience in Order Management, Customer Service 
  • Ability to excel in a fast growing/fast paced environment, delivering accuracy while managing to deadlines 
  • Able to anticipate change and react efficiently, comfortable with ambiguity 
  • Extreme attention to detail 
  • Excels under pressure, maintaining a calm demeanor 
  • Superior verbal and written communication skills 



In addition to your base compensation, Ceribell offers the following:

  • Annual Bonus Opportunity + Ceribell Equity 
  • 100% Employer paid Health Benefits for the Employee
  • 50% - 70% Employer paid Health, Dental & Vision for dependents (according to plan selection)
  • Life & Long-term disability insurance paid 100% by Ceribell
  • Monthly cell phone stipend
  • Flexible paid time off
  • 11 Paid Holidays
  • Excellent parental leave policy
  • Fantastic culture with tremendous career advancement opportunities
  • Joining a mission-minded organization!

Compensation Range
$80,000$96,000 USD

This job is no longer available

Enter your email address below to get notified whenever we find a similar job post.

Unsubscribe at any time.