Warby Parker is hiring an

Order Processing Team Lead (FT Temp)

New York, United States

Ever wonder how our frames wind up in our customer’s hands? Supply Chain is looking for a new Order Processing Team Lead to help make sure that all happens smoothly—by supporting a team of Order Processing Associates and troubleshooting any unforeseen issues that might prevent the team from meeting their daily goals. This person will use his or her knack for quantitative work and attention to processes to help ensure smooth operations within our fulfillment operation. You’ll play an integral role in supporting the Order Processing Fulfillment team and their performance—plus, you’ll be the company expert on our order fulfillment process. Think you’ve got the goods? Read on!

What you’ll do:

  • Use operations skills to support the execution of 100% on-time fulfillment
  • Take responsibility for inventory health to ensure the team has all proper tools
  • Report any issues to the Lab Supervisor in a timely fashion and work to resolve them
  • Track and communicate inbound shipments
  • Support the Lab Supervisor with analysis that drives process improvements and streamlines operations
  • Communicate with the Lab Supervisor on exception management

Who you are:

  • Highly organized with a passion for perfection (color coding gets you going!)
  • A self­-starter who wants to dive right in and grow
  • A positive, proactive thinker with a passion for process improvement
  • Resourceful, flexible, and able to work both independently and collaboratively
  • Able to work with deadlines and prioritize effectively
  • Not easily daunted—comfortable with unstructured and amorphous environments
  • Equipped with 0­–2 years of supply chain experience

Extra credit:

  • An understanding of lean practices and tools
  • Lab or manufacturing experience
  • Working knowledge of inventory management, especially as it relates to the allocation of goods to other nodes in the network
  • Knowledge of end-­to-­end supply chain processes

About Warby Parker:

Warby Parker is a transformative lifestyle brand with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By engaging directly with consumers, we’re able to offer ultra-high-quality, vintage-inspired frames for $95 including prescription lenses and shipping.  We focus on the bigger picture, too: social innovation is woven into the DNA of our company, and for every pair of glasses purchased, a pair is distributed to someone in need.

Because all work and no play makes a dull office, we fill our days with snacks, surprises, pneumatic tubes, and, when appropriate, costumes. As a team member at Warby Parker, you can also look forward to company outings, guest speakers, volunteering opportunities, and brain-stimulating activities.

In 2015, Fast Company named us the #1 Most Innovative Company. We’re also a certified B Corporation, which means that we are held to the highest standards of social and environmental performance.

Some benefits and perks of working at Warby Parker:

  • Annual eye exam
  • Free eyewear (discounts for friends and family!)
  • Lunch program: Three times a week the company provides lunch to all corporate employees!
  • Quarterly team outings
  • Intramural Sports Sponsorship