GOAL Turkey is hiring an

Outreach workers - Adana

Adana, Turkey

General Description of the Programme

GOAL has been working in Syria since 2012, responding to the acute needs of conflict affected communities. GOAL is working in northern Syria delivering food, non-food, WASH, livelihoods and emergency programming with a strong focus on market based approaches. GOAL met the needs of more than 700,000 conflict affected Syrians in 2014 and has an estimated 2015 budget of more than $100 million.

In 2014 GOAL first began working in Turkey, responding to the needs of refugees displaced from Kobane. Subsequently, GOAL has worked to create a developing multi-donor programme with a particular focus on health care programming, but also incorporating livelihoods and emergency support components. 

General Description of the Role: 

The Outreach Worker will visit households and present GOAL’s programme to potential beneficiaries. They will give assistance in completing the necessary registration forms, review and assess the household’s needs and recommend appropriate resources and services based on this information.

Essential Responsibilities:

  • Implementing surveys and recording key contact information of households
  • Implement needs assessments
  • Conduct effective case management according to Standard Operating Procedures (SOPs)
  • Information provision about the services (health, education, legal etc) provided by GoT and the other stakeholders
  • Processing information and referrals to the services provided by GoT and the other stakeholders
  • Basic awareness raising
  • Administration
  • Keeping up-to-date with available services

Qualifications Required:

  • Secondary school education, higher education is an asset
  • Minimum 1 years of general working experience, specific working experience in relevant positions especially in NGOs is an asset
  • Fluency in spoken and written Arabic and/or Turkish is essential
  • Excellent communication skills- ability to present the programme in a clear and concise manner to beneficiaries and to build a strong rapport with households
  • Willingness to work outside normal working hours and at weekends and to travel to the neighbouring provinces,
  • Basic IT skills